Hipcamp
Hipcamp Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hipcamp has 1.7 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Potential useful platform to host guests.
Cons: Lack of host support and useless policies, Took our money without making our reservation, Very unreliable reservation service.Recent recommendations regarding this business are as follows: "Make your own website and do not use Hipcamp", "Don’t use this company.", "Run far, run fast", "Our property doesn't show up on GPS. Be sure to call when you turn on to County Road 40 there's a fire station straight in front of you when you trun off I-25.If your RV is taller then 12 ft. I will have you take exit 18 instead.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hipcamp has 1.7 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Potential useful platform to host guests.
Cons: Lack of host support and useless policies, Took our money without making our reservation, Very unreliable reservation service.Recent recommendations regarding this business are as follows: "Make your own website and do not use Hipcamp", "Don’t use this company.", "Run far, run fast", "Our property doesn't show up on GPS. Be sure to call when you turn on to County Road 40 there's a fire station straight in front of you when you trun off I-25.If your RV is taller then 12 ft. I will have you take exit 18 instead.".
Consumers are not pleased with Billing Practices and Number of Destinations. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Customers trespassing
One of your customers, JC Ranch, Dripping Springs, TX, owned by Claire, correct last name unknown, has told her campers to camp and hike wherever they want. She does not have her property lines fenced or marked.
We have had to run at least 2 groups of trespassing people off our property. Don't know how many others we have not seen.
This is private property. I own the land on both sides of the creek. It is not a public campground.
There is not miles of hiking along Sycamore Creek as Claire has posted online.
Put a stop to this immediately.
This is the second time I have contacted you about this. Put a stop to it immediately.
Preferred solution: Stop trespassers on my property.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUp yours
I cannot log into my account, I cannot change my password. I have made multiple attempts and still cannot log into my account.
- Very unreliable reservation service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer“Natural disaster policy”
Long story short, New England in winter. A storm was predicted but it didn't amount to anything.
A camper cancelled the first night of their stay while there was zero precipitation. Hipcamp didn't pay me out and gave the camper a credit, even though my cancellation policy clearly states there are zero refunds within one week of trip dates. This was due to their natural disaster policy. Now, I am a fair person.
If this was actually a natural disaster, then of course I would reschedule or refund, but this was a fluke and I got screwed. Hipcamp, as a business, is an infant and they do not take care of the hosts.
- Potential useful platform to host guests
- Lack of host support and useless policies
Preferred solution: Full refund
User's recommendation: Make your own website and do not use Hipcamp
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayed for a booking that was never made!
Do not waste your time or money! I am not impressed at all!
I made a booking through Hipcamp on April 26, arrived today (5/21), and the campground didn't know we were coming and had not received any money from the $173 collected by Hipcamp. There is no way to contact them! You can only talk to a bot, a very stupid bot, who we can only hope passed my info on to a real person who won't contact me for 3-4 days! How stupid!
Thankfully, the campground was able to accommodate us, and now it's a waiting game to see if they get paid or if I will have to pony up more money and hope to get a refund from Hipcamp. They have had this happen with Hipcamp before!
Only use them as a listing for campgrounds... contact the owners yourself!
- Took our money without making our reservation
Preferred solution: Full refund
User's recommendation: Run far, run fast
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo reservation response
Very disappointed, still no response. I rate them 1 or below if possible.
I have made reservations for South Valley Hideaway in New Mexico. I have not received verification.
My credit card has been charged. The host is not responding to my emails.
Preferred solution: Confirmation or refund.
User's recommendation: Don’t use this company.
Louisville, Kentucky
I want to resume with you
I signed up with hipcamp a year ago and had an account but i didn't sell my house in Livermore co.until March of this year to be able to start it up this year. I can't seem to find my account for Robinsons Roost.Can you help?
User's recommendation: Our property doesn't show up on GPS. Be sure to call when you turn on to County Road 40 there's a fire station straight in front of you when you trun off I-25.If your RV is taller then 12 ft. I will have you take exit 18 instead.
Madison, Tennessee
No one gave me my money back
We booked for a week and had to cancel the trip due to being in the hospital. I contacted them via email and requested a refund and I still haven't heard anything from the them
RVs, Motorhomes and Trailers Expert Talks
RV Camping: Everything You Need to Know About RV Travel
RVs are popular this year. So, how do you plan an RV trip? What’s it like to live in an RV? Where to go RV camping in the US? We asked Mark Koep, an RV expert and the owner of Campground Views to answer consumers’ top questions about RV trips.
Mark Koep is an owner of CampgroundViews.com and an RV expert, who knows everything about RV parks and campgrounds in the US.
Companies Similar to Hipcamp
RV LIFE Campground Review...
Campnab
Campspot
Harvest Hosts
“I have been trying to reactivate a membership. It is apparently impossible, and also impossible to speak...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.