Anonymous
map-marker Stuart, Florida

You sent me the wrong glasses

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They accidentally sent me the wrong color of classes, but they are working to send me the correct color. I hopefully will receive them next week, but they have been very helpful with my return.

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User's recommendation: Absolutely already have

Anonymous
map-marker Stuart, Florida

You sent me the wrong glasses

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I had ordered new glasses and I ordered the Tanu Sultry but was sent the the Tanu Tabar.

Contacted customer service and they walked me through how to return the item for the correct color. Customer representative was knowledgeable and very helpful and hopefully I will have my new glasses soon.

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Marie B Sak
map-marker Brooklyn, New York

No way of contacting

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I Ordered glasses totaling $225. The charges went through.

Shopify sent a receipt for the amount. I have not got a confirmation from the company and the phone number gives a recording that the message box is full.

It also gives a live chat option that doesnt work. Im now wondering if this company is legit.

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Preferred solution: Deliver product or service ordered

User's recommendation: Maybe not use this fledgling company.

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