Tech support

I have called tech support 3 times. The Tech Support Reps are in the Philippines. Their English is SOOOO poor it is almost impossible to understand them. Last rep i spoke to, i had to ask him everything at least twice. Not only was his English poor, he also did not understand my questions. I spend a lot of time on hold. Then it continues with not being able to understand whe the rep was saying. Shame on you Pearson! At least give us some support staff that can understand us and speak English. xx xx xx xx xx x x xxx xxx x xxx xxx xxx xx xx xxx xx xxx xxx xxx x xxx xxxx xxx xxxx xx
View full review
Reason of review:
Poor customer service

Universities, Colleges and Schools Expert Talks

Student Loans Explained: How Do Student loans Work? | How to Pay Off Your Debt?

Jul 23, 2021

Betsy Mayotte, a President of TISLA, talks about student loans, the difference between a private and federal student loan, interest rates, and scams. Uncover expert comments on a student loan issue and a success story of a paid $130K in student loan debt.

Read full article
Betsy Mayotte
Betsy Mayotte

Betsy Mayotte is the president and founder of the nonprofit called The Institute of Student Loan Advisors (TISLA). Her organization ensures that all consumers have access to free expert, neutral student loan advice and dispute resolution.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article