Hillcrest Radiology Associates
Hillcrest Radiology Associates Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hillcrest Radiology Associates has a 2.0 star rating based on 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
No positive aspects were reported in the available review.
Negative Feedback / Risk Areas
- Reviewers of Hillcrest Radiology Associates reviews report rude, impatient staff and frightening behavior from a technician.
- Hillcrest Radiology customer complaints include poor communication and lack of supervisor follow-up after a reported incident.
Key Takeaways for Future Customers
- Exercise caution with elderly or frail patients and ask about staff experience before scheduling.
- Expect potential delays in customer service response and raise concerns promptly if needed.
- Bring a companion who can advocate if hearing or communication is a concern.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hillcrest Radiology Associates has a 2.0 star rating based on 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
No positive aspects were reported in the available review.
Negative Feedback / Risk Areas
- Reviewers of Hillcrest Radiology Associates reviews report rude, impatient staff and frightening behavior from a technician.
- Hillcrest Radiology customer complaints include poor communication and lack of supervisor follow-up after a reported incident.
Key Takeaways for Future Customers
- Exercise caution with elderly or frail patients and ask about staff experience before scheduling.
- Expect potential delays in customer service response and raise concerns promptly if needed.
- Bring a companion who can advocate if hearing or communication is a concern.
Turn one complaint into a collective action
Not recommended based on my scary, unpleasant experienced.
- - Do not recommend Hillcrest Radiology Jamaica Estates due to a negative MRCP exam with a rude male examiner; no supervisor contact or callback.
This review is for the Hillcrest Radiology. Location 801* 164 street Jamaica Estates.
Does not recommend this location, especially my experience with the male Examiner/ Technician who performed my mother MRCP exam on February 4th, 2019 at around 11.40am.
I took my mother for her exam and waited patiently for her turn to do her exam. A male Examiner opens the door and called her in.
He was in a very impatient rush, scary facials expression, rude tone of voice with me and my frail, delicate mother who had lost a lot of weight and did not eat for the morning. I explained that I want to go with my mother because she doesn't hear well. Especially clarity. You have to speak a bit clear and slow English. He started to react more than what he had already welcomed us, very frightening.
He mentioned that they don't deal with patients like my mother. I politely ask him to have some patience or have someone else take care of my mother. My mother got extremely uncomfortable and scared of this man cruel facial expressions.
We had a horrible experience. No one should have to go thru this. Above all, when I got home I called to speak to a supervisor and was told that no one is available and I give my contact and today is 4 days after my call. No response!. I do understand that they have a lot of patients to take care of. But I want the public to no that no senior should have to experience what myself and my humble, kind loving mother should experience.
Preferred solution: Be human. Compassion, some sort of emotional intelligence. Being greedy does not grow your business.
Hospitals, Clinics and Medical Centers Expert Talks
4th COVID Vaccine, Monkeypox, Mask-Optional Policy
COVID, monkeypox, mask-optional policy: Are we safe? Watch an expert interview with Prof. Karen Jubanyik from Yale to learn more about viruses and how to stay protected.
Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.