New Reviewer

Express won't let my log in on MacBook pro

Hightail - Express won't let my log in on MacBook pro
Express wont let me log in on MacBook Pro Can log in on my Windows machine but not on MacBook Pro. !!!

User's recommendation: Right now I won’t recommend.

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ID
#3784125 Review #3784125 is a subjective opinion of poster.
Location
Omaha, Arkansas
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I feel deceived

This company has been charging me $50/mo, billed to a card managed by my parents, where I don't see the charges. I was only alerted when my mother died and my father took over taking care of the bill. I used this service ONCE in 2016, but they continued to charge me. NEVER did I receive emails stating I was being charged, nor any about their name change/s even tho the account is under my name and email. Super, super shady. I was literally charged over $3500 in six years of sneaky billing. I am reporting to BBB and FTC. Zero stars across the board. Avoid at all costs.

User's recommendation: AVOID AT ALL COSTS.

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ID
#3081227 Review #3081227 is a subjective opinion of poster.
Cons
  • Will charge you forever so pay attention to your account
Loss
$3500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Thieves

i never signed up for their services and do not use them. They charged me 3 years in a row before it notices they were sneakily billing my card.

User's recommendation: do not use this company beware.

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ID
#2009888 Review #2009888 is a subjective opinion of poster.
Loss
$167
Preferred solution
Full refund
New Reviewer

Ripped off

Signed up initially to "You send it" Had no problem with this business. Then it was sold. They changed their name to Hightail, used it once. Sent email to cancel subscription, they sent back another email confirming request. These scammers are still deducting money out of my account even after cancelling my subscriptions. Signed up initially to "You send it" Had no problem with this business. Then it was sold. They changed their name to Hightail, used it once. Sent email to cancel subscription, they sent back another email confirming request. These scammers are still deducting money out of my account even after cancelling my subscriptions.
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ID
#1254883 Review #1254883 is a subjective opinion of poster.
Pros
  • Pathetic
Reason of review
Return, Exchange or Cancellation Policy
Loss
$380
Preferred solution
Full refund
New Reviewer

Will not respond to refund