TAWANNA S Vlf

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Informative

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The homes look great when you first move in, but getting the builder to complete your punch list is impossible. It has been 18 months since I closed on my new home, and he still has not completed my punch list. So buyers be aware there are many other home owners in this subdivision going through the same thing. He is a slum builder. Don't buy here!!!!
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Loss:
$4

Preferred solution: To get my punch list completed

User's recommendation: Don't buy here, keep looking elsewhere

Anonymous
map-marker New York, New York

Well folks we just moved in after a very long waiting period... Stay tuned for a full honest review from day 1 until persent....

Stay tuned for a FULL and HONEST review of our experience from day 1 to present. May also include a few pic as well.
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1 comment
Zackarie Wtx

I would love to hear what your experience was I was looking into purchasing .

Anonymous

Beware! Don't Move Here! Its a Nightmare!

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They're very nice in the sales office to get you to buy. Do not trust them! Yes the homes look really nice but let me tell you, these homes come with problems! First after moving in cracks started forming. Nails are exposed that were covered by shotty work. They left a wall sanded and never painted it. A corner by the stairs a piece of wood fell off. Shotty work all around. Second. The beautiful picture of the club house online that looks huge is super small! Only one floor with high ceilings for no reason. With all the people in the community theres literally 6 machines! (they should of made the club house 2 floors) The bathrooms are bigger! Theres a sitting area with a tv and a small kitchen. Theres also a baby jungle gym, a baby pool and a regular pool which again all isn't big enough for everyone in the community. Third. They are not dog friendly here! Theres no area to take your dog! The communities around Highrose all have areas to take your dog with a stand that has doggy bags and a garbage to dispose of your dogs *** All they do here at Highrose is send emails and complaints to curb your dog and to keep your yards a certain way, when theres literally nowhere to take your dog in the community. Your also not allowed to take your dog anywhere on the grass property. So where is your dog supposed to go? It was told to us at the meetings that they are planning on making an area for the dogs here but nothing has been done at all or even mentioned. They like to tell you what you want to hear to shut you up and then not do anything about the problems. You also not only have to register your dog with the town/city of Middletown (which is understandable) but you also have to register your dog with Highrose. Ive never heard of registering your dog with your apt complex if your dog is registered to your town/city. This is another way for them to take money from you. Fourth. Lawn maintenance. We pay HOA fees for our lawns and backyards to be taken care of. The lawn maintenance workers do half *** jobs. They never come the days they're supposed to or the time they're supposed to. They give no warning when they do come. No courtesy knock on the door to say, hey were here for the back, nothing. So if im back there with my dog and my dog bites a stranger then what? It'll be my fault in their eyes. They do not take care of the grass at all! The grass has not even grown for years in certain areas and they refuse to fix it. So you'll have to pay out of pocket to fix a problem that your already paying for that they won't fix! What sense does that make!? Then they want to Fine you for it? Its literally a joke. The only person who gets anything done with their lawn and backyard is the woman who's on the board with HOA and has control over the lawnscapers and maitnence. Also whoever is not up to date with HOA fees they display it on a letter that they send to EVERYONE! So everyone knows who's behind on payments. This is so distasteful and so unprofessional. People mentioned this in the community and again they don't care and continue doing it. There are a handful of people moving out of here and if I knew what I know now I would of Never EVER moved here! Do yourself the favor and take your money and move somewhere else!
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Reason of review:
Poor customer service
1 comment
Guest

Disgusting to say the least. Highrose Ridge should be ashamed of themselves.

The individual on the HOA Board is the only individual who has her grass maintained? I bet she doesn't even pay her monthly HOA fees.

Would love to know who the General Contractor is. The company should be ran out of business.

Anonymous

They just want your money

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Everything looks cheaply made. To upgrade they want you to spend a lot of money. They are nice to you in the beginning because they want your money. Be very CAREFUL with them!
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Reason of review:
Bad quality
Monita Ffa

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Verified Reviewer

High rose ridge is a ripoff

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Mr rosen is a big liar. They get your money and then uou cant get any repairs done!! 1 year and im waiting on backyard and my cement walkway. Do Not trust them
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Reason of review:
Poor customer service
Anonymous
map-marker Middletown, New York

Liers

Highrose Ridge - Liers
I'm still waiting on repairs to be done that should have been taken care of months ago, the landscaping is still not completed, they talk a lot about what they are going to do but four months later I'm still waiting for my back yard to be completed, my steps to be redone after they began braking up two days after moving in, missing siding. They stop construction on the pool and play ground, they are only focusing on building other homes so they can be sold, and to *** with the ones who have already purchase. I thing they are dragging their feet waiting for the one year warranty to be up so they will no longer be responsible for all the problems that they fail to complete . This is picture of the beautiful backyard I was promise while I was in the process of purchasing. I can continue with all the other problems but there isn't enough space to write them all. Don't fall for the smiles, it's a LIE!!
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Reason of review:
Not as described/ advertised
6 comments
Guest

They do *** shotty work

Guest

All true never buy a house at High rose ridge there service is rotten and it stinks

Guest

Worst place to buy a house ever

Guest

One year some one bought a house at highroseridge ridge they cannot use the shower in the master bedroom it cracking you feel like you are falling through they refuse to come and fix it. There service stinks

Guest

Highrose ridge finally made good on their promise and repaired the back yards of the homes. I am very happy with the out come. I realize like all new communities it take time to take shape , Highrose ridge is finally taking shape and becoming a great community to live.

Guest

All true. Basically they tell you what you want to hear.

The models are great. Your place will not have the same craftsmanship. I got turned off because of the lies. They LIE a lot!!!

Also they do extra work for the home in front of the sales office that way they keep their mouth shut and spread the lies to other potential home owners. The one home owner that's also on the board is on their side so don't even bother trying to get any help there.

I'm not saying not to buy. Just don't trust the smiles and get an inspection way before closing or you'll regret it.

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Anonymous

*** job! Stay away!

The work is basic code if you don't plan to spend a lot on upgrades then you will get *** work. Even the people that spend $$$ on Upgrades are not happy with the work. There's no sidewalk so you have to walk in the street. Basically they seem like nice people when you are making the purchase and once it over and they got you... forget about it! Make sure you get an inspection before you move in and have them fix ALL the issues before you move in or you will have problems. Just a work of advise!
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Reason of review:
Bad quality
1 comment
Guest

Please contact us at (845) 344-**** to discuss and resolve your concerns.

Thank you.

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