Highroller Casino Reviews
Highroller Casino Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Highroller Casino has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; the lone reviewer reports a seized $40,000 win after withdrawal attempts.
Positive Feedback
No positive feedback is reported; the single customer review and rating indicate unmet expectations and unresolved payout issues.
Negative Feedback / Risk Areas
- Account closures and confiscated winnings during withdrawal attempts.
- Accusations of fraud after users submit verification documents.
- Poor response and inability to reach managers or effective customer service.
- Repeated patterns noted in Highroller Casino customer complaints regarding withdrawals and payouts.
Key Takeaways for Future Customers
- Read Highroller Casino reviews before playing and be cautious with large withdrawals.
- Keep thorough verification records when linking bank cards and address details.
- Expect potential delays with refunds or payout disputes and limited customer service escalation.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Highroller Casino has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; the lone reviewer reports a seized $40,000 win after withdrawal attempts.
Positive Feedback
No positive feedback is reported; the single customer review and rating indicate unmet expectations and unresolved payout issues.
Negative Feedback / Risk Areas
- Account closures and confiscated winnings during withdrawal attempts.
- Accusations of fraud after users submit verification documents.
- Poor response and inability to reach managers or effective customer service.
- Repeated patterns noted in Highroller Casino customer complaints regarding withdrawals and payouts.
Key Takeaways for Future Customers
- Read Highroller Casino reviews before playing and be cautious with large withdrawals.
- Keep thorough verification records when linking bank cards and address details.
- Expect potential delays with refunds or payout disputes and limited customer service escalation.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Closed account confiscated 40000 and accused me of fraud
- - Won $40,000; withdrawal blocked after verification and address mismatch.
- - Account was under review and winnings confiscated; they accuse false details.
I have contacted every department I've gone to a complaint site who is also trying to help I put a review on trust pilot got a reply saying they needed more documents to verify I sent them all no reply
They tried to say it was suspicious and to send more proof from another source. I did; it was accepted. Then I tried to withdraw again, and the next minute they say my account is under review. Then they closed and confiscated my winnings, accusing me of false details, even though I have full proof it's not, and won't listen to anything I have to say.
I need help; I'm so gutted and upset.
I've been going through reviews, and it looks as though they have done this tactic to a lot more players than just me too. I need help to communicate with them; they won't transfer me to any managers, and they are now ignoring me.
$40,000 is a lot of money to just confiscate off anyone; you can see why I'm not happy because this is false advertising and a big scam.
I was approved after all the drama, and then now I can't even sign in. Please help.
Preferred solution: Full refund
User's recommendation: Beware they are known for this they sell u a dream and let u withdraw small amounts but not large amounts
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No pic you attached shows proof of anything being confiscated nor does any show proof of them accusing you of fraud. It says “withdrawal not approved , the money returned to your account”. It sounds like the address on your ID, your bank card and all utility bills/documents all don’t match.
That's not all the screen shots it didn't let me upload them all read above they had already approved my documents and told me to withdraw it again so I did and they bought it back up what happened is I moved houses and I updated my bank back in march but some how it had changed back to the old address which I never noticed so I updated again and got the numbers muddled I'm at 53 but put 52 was a typo and I had to update the bank again to the right address it's easily done I'm only human they have closed my account even though I proved my address with a government letter they then said I am verified but when I went to withdraw they put my account in review again for the same issue which I had given Al the proof they asked for by then my ird letter included and then they shut my account down I explained it was a typo as I am stressed because I find it hard trusting casinos and had no problems before when I've withdrawn only now I had been told I'm verified before the second attempt in the email