Anonymous
map-marker Grants Pass, Oregon
#787167 
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Highland House Rehab Center

1.0
Almost impossible to get a person on the phone. The staff is inept. I am out of state and have been trying to reach a dear friend for days. Sometimes they just leave the phone off the hook after they answer it and never come back. This is not a place I would want anyone that I loved to be at. My friend had a stroke and it took me forever to finally get him on the phone. It seems like I am going to have to make a 15 hour drive to see if he is O.K., I do not trust any of the staff.
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Cons:
  • Staff is substandard
Reason of review:
quality of care
Comment
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