Highkey Camera Strap Reviews

Show reviews that mention
order strap emails camera camera strap custom email website straps highkey
Filter review
New Reviewer

HighKey Camera Straps

If you ordered a camera strap from HighKey Camera in the past and never received it (or a refund), we’d love to make it right with you. Please let us know your order number and approximate date of the order so we can reconcile it. You can e-mail us at info@***.com In 2013-14, there were difficulties with HighKey vendors delivering products on time. This translated to very late and missed orders. Since 2015, we’ve been under new management with different vendors that could reliably deliver, and are slowly rebuilding customer trust. We are dedicated to delivering you the best camera straps for your individual camera style… a wardrobe for you and your camera. We look forward to earning your trust as a customer. Happy Shooting, The HighKey Team
View full review
ID
#846634 Review #846634 is a subjective opinion of poster.
Service
Highkey Camera Strap Customer Care

TOM BAKER HIGHKEY SCAM

https://www.kickstarter.com/projects/baker/airtracks-inflatable-all-terrain-camera-slider/comments?cursor=523**** So i had to get in touch with his ex girlfriend who was the co founder of the company and only that way i got my solution. It took about 5 months and several threats. He is really good at fraud and has been doing it for a couple of years now. You can find all of his info online and maybe you'll get a hold on him but i'm sorry to hear he's been scamming more people. I was banned from they facebook website because i warned everyone of the business. sorry for you peeps.
View full review
1 comment
#1157928

If you ordered a camera strap from HighKey Camera in the past and never received it (or a refund), we’d love to make it right with you. Please let us know your order number and approximate date of the order so we can reconcile it.

You can e-mail us at info@highkeycamera.com

In 2013-14, there were difficulties with HighKey vendors delivering products on time. This translated to very late and missed orders.

Since 2015, we’ve been under new management with different vendors that could reliably deliver, and are slowly rebuilding customer trust. We are dedicated to delivering you the best camera straps for your individual camera style… a wardrobe for you and your camera.

We look forward to earning your trust as a customer.

Happy Shooting,

The HighKey Team

ID
#578444 Review #578444 is a subjective opinion of poster.
Location
Lima, Lima

Customized straps never came

I ordered two customised straps for my sister and I mid Jan. It cost $70 for both. They said that it'll take 3-4 weeks for the strap. I waited for 5 weeks but no news and they wouldn't reply emails. I realised their website is no longer there and I suspected fraud. I launched a dispute with PayPal early March but they said the claim wouldn't hold because it's past 45 days. They closed the case immediately after I launched it. It's ridiculous and I'm sooooo pissed. The US$70 isn't a small amount but yet PayPal wouldn't help to solve the problem. Boo.
View full review
1 comment
#927483

The business owner is Tom Baker. He has scammed people on Kickstarter also.

https://www.kickstarter.com/projects/baker/airtracks-inflatable-all-terrain-camera-slider/comments

His email address is tom2898@***.com. He is trying to sell camera straps again.

https://www.facebook.com/highkeycamera/posts/101525****333**** / http://imgur.com/rz2xR7I

ID
#480221 Review #480221 is a subjective opinion of poster.
Loss
$70
New Reviewer

Never received my order

I emailed Highkey and asked if they could create a custom strap with my brother's logo. They answered and said yes, and gave me instructions for sending it in. I ordered it on December 11 using my debit card and waited the 5 weeks stated. The money was paid out immediately. After five weeks, I still hadn't received the order. I sent several email inquiries over the following weeks and received no response whatsoever. February 4, I filed a complaint with my bank and got my $50.00 back from the bank. Hopefully they will take the money back from Highkey somehow.
View full review
1 comment
#930867

The business owner is Tom Baker. He has scammed people on Kickstarter also.

https://www.kickstarter.com/projects/baker/airtracks-inflatable-all-terrain-camera-slider/comments

His email address is tom2898@***.com, he claims to be a photographer (website: http://tombakerphoto.com)

He is trying to sell camera straps again:

https://www.facebook.com/highkeycamera/posts/101525****333**** / http://imgur.com/rz2xR7I

ID
#474406 Review #474406 is a subjective opinion of poster.
Location
Wilmington, North Carolina
Loss
$50

Order never delivered

I placed an order of a custom camera strap a few months ago and it never came. According to their website it takes from 4 to 5 weeks. I waite patiently for 6 weeks, then started sending them emails. I went to their page again to contact them via an email and never recieved an answer. I want my 35 dollars back! Someone should take responsability. ninjkbk biubiub ubiub uibuibj ubiub ubub ujbub j ubub ubu ibubj uibub ugub uvuivi vbvi uvui uvu ugug hgghg gg ggg gvhvh vyu y hj hv h v h h h h h h h h
View full review
ID
#466226 Review #466226 is a subjective opinion of poster.
Location
Santiago De Los Caballeros, Santiago
Loss
$35

Did not receive ordered product; company is unresponsive

I ordered a camera strap on July 23 2013 and never received it. The company took my $35 via Paypal for my order and never sent the camera strap. I have sent multiple emails, have called and left messages in an anonymous voice mailbox, and have tweeted their business. They have not responded to any emails, calls, or tweets. I have also submitted a BBB complaint and several others have as well for the exact same issue. They don't have a facebook presence so there is no way to complain there. They need to take down their ability to accept payment if they can't provide service.
View full review
ID
#454265 Review #454265 is a subjective opinion of poster.
Loss
$35
New Reviewer

Never Received Order

Placed an order, paid through paypal. They say 4-5 weeks for delivery. It's been now 9 weeks and haven't received anything. They do not provide a number on their web site just an email and physical address. I've been emailing them since the 4th week only to receive their generic reply which says something like they will contact me if they have any questions. Paypal won't take a claim because they have a 45 day time frame which with the 4-5 week time frame they give, it's already close to that. Seems like they rip people off and other than tell others, there's nothing else we could do. Be warned, better to look for other vendors selling the same things.
View full review
2 comments
#783743

Hello..

I juste had the same problem with this website...

Furthermore, it seems that the website is closed tomorrow...

For now, I'm here with my 2 straps never received for a birthday whitch is passed already...

Do you know some other vendor selling the same thing ???

Joëlle Verbrugge

#785104
@PissedConsumer783743

Hello there,

There are some vendors on Etsy.com you can check out. There is an update to this story.

Out of the blue, I received the order 10-11 months after....I lost track of the time.

It was also a gift so it was a little too late.

Good luck!

View more comments (1)
ID
#408909 Review #408909 is a subjective opinion of poster.
Location
San Diego, California
Loss
$36
New Reviewer

Never recieved my product, refund, or email response

I placed an order on December 14th, 2012 for a custom strap. In the FAQ section of the website, it reads: Please give us up to 5 weeks to ship out your awesome new personalized camera strap. Not a problem; I placed my order in enough time to receive by my last in-hands date, sent in my custom design on the template they provide on their site, and the money was withdrawn immediately after. I never heard anything with an update about the status of the order, so I emailed on 12/30/2012 asking for an update. No response. I emailed again on 01/13/2013. Still nothing. The latest date I should have received the strap was 01/18/2013 and I needed it about a week after that date. Now it was 01/31/2013 and I emailed again demanding a refund. Yeah, still no response. I looked online and found the name and email of one of the founders; I sent an email to her asking if she could help. Unfortunately for me, she had sold her portion of the business several years prior, but told me that the new owners do not seem to respond to emails or get the straps shipped out in time. She said that they are still making the straps, though. I still don't have what I purchased, they ignored my emails asking for an update and still have not given me a refund. DO NOT DO BUSINESS WITH THIS COMPANY.
View full review
1 comment
#930874

The business owner is Tom Baker. He has scammed people on Kickstarter also.

https://www.kickstarter.com/projects/baker/airtracks-inflatable-all-terrain-camera-slider/comments

His email address is tom2898@***.com, he claims to be a photographer (website: http://tombakerphoto.com)

He is trying to sell camera straps again:

https://www.facebook.com/highkeycamera/posts/101525****333**** / http://imgur.com/rz2xR7I

ID
#389740 Review #389740 is a subjective opinion of poster.
Loss
$36

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article