Emily K Wag

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Refuse to cancel order for cancelled wedding.

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Hidden Botanics Weddings - Refuse to cancel order for cancelled wedding.

My wedding was cancelled. Hidden Botanics refuses to cancel my order, going so far as telling me they will be mailing me flowers near the date my wedding was supposed to be.

What a cruel reminder.

They initially offered store credit, but have since back tracked on that. They are not trustworthy.

View full review
Loss:
$750
Cons:
  • Untruthfulness
  • Poor communication
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Do not purchase from this company.

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