Hi Lux Optics Reviews
Hi Lux Optics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hi Lux Optics has a 3.0 star rating from 2 reviews, consumers mostly neutral, and 100% would likely recommend despite a 100% unfavorable rating distribution and recent recommendation to find another company.
Key Takeaways for Future Customers
- Check Hi Lux Optics reviews and verify product condition on delivery.
- Expect higher price level and confirm refund policies before purchase.
Negative Feedback / Risk Areas
- Customer complaints about damaged items and refund handling.
- Issues with customer service communication and perceived withholding of refund.
Positive Feedback
One reviewer reported no problem with customer service and is awaiting a scope; product performance still pending.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hi Lux Optics has a 3.0 star rating from 2 reviews, consumers mostly neutral, and 100% would likely recommend despite a 100% unfavorable rating distribution and recent recommendation to find another company.
Key Takeaways for Future Customers
- Check Hi Lux Optics reviews and verify product condition on delivery.
- Expect higher price level and confirm refund policies before purchase.
Negative Feedback / Risk Areas
- Customer complaints about damaged items and refund handling.
- Issues with customer service communication and perceived withholding of refund.
Positive Feedback
One reviewer reported no problem with customer service and is awaiting a scope; product performance still pending.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Texarkana, Texas
Satisfied
The reviewer tried to contact the company before posting this review.
No problem with customer service at all. Im waiting for the scope to arrive. We will see how it performs.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerPoor product...
- - Damaged vintage scope; I contacted Hi-Lux and sent photos.
- - Returned it; they kept $53 and later provided a refund copy, and the scope is Chinese-made.
I ordered a vintage styled scope from them, and when received, it was damaged... I immediately contacted Hi-Lux and advised of the condition of the item received...
I even sent them pictures... I ended up sending everything back to them as I was extremely displeased with what was happening... Then the next worse thing happened...
I did not receive a copy of the refund from Hi-lux... I had to search it down...
When I found it, I see they kept $53.00... I contacted them and Chris told me the item was inspected and was not as it was sent, and that is why they kept some of my money... Bull $4!7!!!... Had you inspected the item prior to shipping it, I assure you it should never had left the shop...
I will never do business with this company ever again...
You've shown me that you will result to underhanded tactics... What was it, just to regain the shipping costs?... If so, shame on you...
As well, the scope is Chinese made... probably not the best source...
I was refunded the rest of the funds...
And they sent me a copy of the refund...
They should have handled it this way in the beginning... Charging a customer for your lack of attention is not the way to do business...
User's recommendation: Find another company to do business with... Even if it costs a little more to do so...
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