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Hi Lo Appliance

Hi Lo Appliance

www.hiloappliance.com
What is your customer experience with Hi Lo Appliance?

Hi Lo Appliance Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Hi Lo Appliance has 1.3 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Fancy website.
    Cons: Not trustworthy, Overcharging.

  • Recent recommendations regarding this business are as follows: "Find another repair shop".

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Media from reviews

Hi Lo Appliance - Overcharging and Rude
Hi Lo Appliance - Overcharging and Rude - Image 2
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Marc P Wqz

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Verified Reviewer

Overcharging and Rude

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Hi Lo Appliance - Overcharging and Rude
Hi Lo Appliance - Overcharging and Rude - Image 2

Whirlpool oven repair.

Remember to ask: Is the "diagnosis fee" included in the cost of repairs if we decide to go with Hi/Lo? I took this for granted.

Don't make the same mistake I did. Hi/Lo wants to be paid $79 for just showing up and also wants to be paid full rate for the work once they get there. This is double billing. I knew the part number I needed and had photos.

I guaranteed that we would use Hi/Lo for the obvious repair and only asked that they look at the oven to see if it needed anything else while they were out. They refused, unless I paid an additional $79, saying, "That's what our diagnosis fee is for." And the man was rude about it.

I don't know about you, but I have never had a job that paid me simply for driving to work. I hope this helps others avoid my mistake.

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Pros:
  • Fancy website
Cons:
  • Rude
  • Not trustworthy
  • Overcharging

Preferred solution: Apology

User's recommendation: Find another repair shop

1 comment
Guest

this person did not use Hi/Lo Appliance. We do not have a $79 fee.

must have been someone else.

and this should be removed. This is spam

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