Manufacturer: Hewlett Packard Category: Repair Clear all filters (3 of 3 reviews match)
Did you ever get your laptop back?? I sent in my Envy Sept. 2nd with a broken hinge and they are stalling me like they did you. This laptop is used in school and is needed every night to turn in homework......I just tried to talk to the repair dept and they couldn't give me a date when it will be sent back. It has been one month as of today that I sent it in for repair. I was trying to find a phone number of a home office to complain, but...
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Anonymous I've been waiting 2 months as of a week ago.


Anonymous My hinge is defective also on my envy laptop do you have any contact numbers for repair

I liked
  • Past sales
I was having Wi-Fi issues with my HP Envy 360 laptop at home. It was disconnecting intermittently and my husband's Dell laptop was not having the same issue. We had purchased the laptop at Best Buy and I had taken it in for them to evaluate but they were going to have to keep it for a few days. I called HP while at Best Buy and was told by the tech that they felt it could be resolved over the phone. I then sent 3 days with them on the phone...
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I didn't like
  • Manager
2 days after they recived my laptop for repair the support repair case was put on hold. I attempted to call & find out why it was on hold & if it would ship on time. I was assured that if it would be delayed I would be sent an email update. Well, long story short, the delivery date has come & gone & I have called them every day since, trying to get any info at all as to when I might get it back or what is even going on with it. I have had reps...
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Anonymous Same.