Skip to content
Hess Toy Truck

Hess Toy Truck

hesstoytruck.com
Is this your business?
What is your customer experience with Hess Toy Truck?

Hess Toy Truck Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Customers report a generally negative sentiment due to repeated order failures, frustrated support interactions, and a high price level.

Positive Feedback

Some buyers like the product itself and keep trying to complete purchases despite issues noted in Hess Toy Truck reviews.

Negative Feedback / Risk Areas

  • Repeated credit card declines and unresolved billing attempts causing failed orders.
  • Poor customer service response when customers ask to waive fees or complete transactions.
  • Discontent with discounts and special offers not addressing payment problems.
  • Frequent Hess Toy Truck customer complaints about purchase blocking despite bank-approved cards.

Key Takeaways for Future Customers

  • Expect potential payment processing hurdles; contact your bank before ordering.
  • Prepare for limited resolution from customer service on phone waivers or refunds.
  • Factor in the high price level and limited discount reliability when deciding to buy.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Brooklyn, New York

Order

Yes, Ive been trying to purchase the car for over a week. It keeps under denying two of my credit cards which the bank said theres nothing wrong with them.

Can you correct the problem? I called customer service.

I dont understand why they cant take my order and waive the fee over the phone for 599. I just dont understand that.

View full review
Anonymous
map-marker Brooklyn, New York

Order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I tried to purchase the truck online and my purchase is declined. My card has no problems with it.

I dont understand why it wont work when I call on the phone. At least they can tell me OK will waive the fee in order the truck for me

View full review
Anonymous
map-marker Brooklyn, New York

Two different credit cards have been denied. I would like to buy the toy truck.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Ive been trying to buy the Hess car for a week. Ive used two separate credit cards and both were denied.

I called the bank.

They both cards and they said the cards are active. I dont understand why they just cant waive the fee over the phone

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article