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Hertz247 UK

Hertz247 UK Reviews

www.hertz247.co.uk
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Hertz247 UK Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Hertz247 UK reviews show a 1.0 star rating from 1 customer and overall negative sentiment with reports of high price level and poor customer service.

Positive Feedback

No clear positive feedback appears in recent comments; the single recent recommendation warns consumers about the Tallahassee location.

Negative Feedback / Risk Areas

  • Recurring Hertz247 UK customer complaints cite unexpected cleaning charges and billing disputes.
  • Customers report unhelpful customer service and high overall prices on long rentals.
  • Extra costs tied to vehicle issues like towing, hotels, and alleged damage claims are reported.

Key Takeaways for Future Customers

  • Inspect and photograph vehicles, keep receipts, and challenge charges promptly to seek refunds.
  • Be cautious with bookings at the mentioned Tallahassee branch and confirm cleaning policies in writing.
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Vernita B Tpp

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Verified Reviewer
| map-marker London, England

Hello, I have concerns about my rental returns. Everytime I receive my rental receipt when I return my vehicle, they have been charging me for cleanings. I was charged $150 for the vehicle that I had

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AI Highlights
  • - Tire flat; undrivable 2 days; oil light on.
  • - Charged for towing and hotel/meals for 7.
  • - Rented SUV nearly a month for about $2000; $150 dirt overcharge.

Tire flat. Couldn't drive the vehicle for 2 days.

Oil light on to be replaced. Wanted me to pay to have the vehicle towed for repair. I had to pay extra for hotel stay for 7 people and meals. I was overcharged $150 because they said the car was dirty.

All they had to do was vacuum. I paid almost $2000 for the rental of the SUV. I didn't own it.

I had it for almost a month. Inconsiderate and unethical.

Loss:
$500

Preferred solution: Full refund

User's recommendation: Do not go to Hertz in Tallahassee, Fl on Tennessee st.They want let me upload pictured. Beware of them o er charging for cleaning.

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