filters
state:
Show
city:
Show
category:
Show
product:
Show
After many phone calls to Hertz to follow up with my claim against other driver of Hertz Rental Car, I was advised that ESIS handled the insurance claims. Had I not persistently called ESIS to follow up they would not have realized that my husband and I were on the...
Read more
1.0
I didn't like
  • Hertz and esis did not respond properly to my accident claim
  • Insurance claim not responding and terrible service
#1032276
Reply to reviews
My friend was hit and totaled on Jan 29th by a Hertz rental driver here from China. We called Hertz on the spot and they informed us it was covered by their insurance. A wrecker arrived and took the Hertz customer and driver away and left my friend sitting there in the...
Read more
1.0
I didn't like
  • Inability to expedite accident claims quickly
#1003469
Reply to reviews
My car was hit on december 11, 2016 by a hertz customer. That customer stated he would pay me in a few days and texted that he would send the money via walmart-to-walmart but of course he lied. I, then filed a claim with Hertz on december 17, 2016 and was informed that...
Read more
1.0
#990871
Reply to reviews

Short Review for December 20, 2016, Pc_bad_quality

Hertz Claim Management
#976744
Using hertz company was bad experience and I do not plan on using the company again.
Comment Be first to start a discussion
Show

Hertz Nissan Car Rental Review

Hertz Claim Management
#889289
2.7
Got a 2016 Nissan Rogue ( do to my vehicle being repaired) and spent a hour cleaning the inside. Covered with think dust, muddy floors and dog hair everywhere!! The smell is outrageous! Will never do business here again!
Comment Be first to start a discussion
Show

Hertz Claim Management Claim Review

Hertz Claim Management
#744583
1.3
Same bull. Today. Someone hit a parked car I rented. I got their info and insurance have it to hertz. Got this *** letter today. Hertz should fix this.
Comment Be first to start a discussion
Show
My car was hit by a Hertz vehicle driven by a Hertz employee. The employee was reckless driving while on the phone with employer (Hertz). I Filed a claim and after numerous calls and letter they promised to pay 100%. They are 100% at fault. Hertz sends me to ESIS. Esis...
Read more
Anonymous
Kathy

I had a very similar experience. Avoid at all costs. They billed me for THEIR RENTAL while my car was being fixed when THEIR insured hit ME!It's infuriating.

Anonymous
Anonymous

ESIS and Hertz are crooks!

1.0
I didn't like
  • Fraud irresponsible maliciousneglect rude crooks
#963895
Reply to reviews
Similar experience - not only a Gold member but a 5-Star Gold Member for renting from Hertz so frequently and INCIDENT FREE! However when my last rental car, a bloody Prius wanna-be, was damaged by a hit and run while I was running errands in downtown Fredericksburg,...
Read more
2.2
#955179
Reply to reviews
Arrived in Miami around 10:30 pm on October 5th went to get the car we reserved at Hertz. There were 5 agents in the area for the rentals only 2 were with customers, they have the virtual agents available off to the side. there were 5 virtual machines with 2 that...
Read more
I liked
  • Returns were easy
I didn't like
  • Condition of the cars they gave me
#955009
Reply to reviews
Update added by user Oct 03 rental record 169810325 Original review posted by user Sep 29 I rented a car from Hertz in Des Moines and returned it without incident on 08/29/2016.On 09/29/2016 I received a letter from Viking Billing Company in Eden Prairie, MN stating...
Read more
3.0
I didn't like
  • Bogus damage claim
#948478
Reply to reviews
Hertz claims management has to be the worst people I have ever had the displeasure of dealing with. Non-responsive, rude, and failure to except responsibility for drivers actions. Insurance companies are ridiculous and money driven. Hertz is the Satan of insurance...
Read more
#947867
Reply to reviews
A Hertz renter backed up into us 9/20. Made claim 10/3 and the representative put down that "we backed up into them"! Adjuster closes case on 10/4 w/o calling us. We have a busted up car, they think its no biggy and claim dept won't change it in computer - we are...
Read more
1.0
I didn't like
  • Rudeness of the claims management personal
#939496
Reply to reviews

100% full

Hertz Claim Management - Totaled car
Hertz Claim Management - Totaled car
My car was parked on the side of the road, it was around 2:30 am on 9/11/2016 when my friend and I woke up to an interesting sound outside the house. I ran out front to find my car (fact from police report) 47ft from where I had parked it. A man driving a Hertz rental...
Read more
1.0
I didn't like
  • Uselness and rudeness of the claims management personal
  • Rudeness of the claims management personal
  • Anything about hertz and will never rent from them again
Reply to reviews