Poor management of service appointments

simple oil change-that's it! dropped off truck 15 mins early for a 2:00 appt. sat in waiting room 1hour 20 mins...truck has not been moved..it's right in front of their desk..when I asked about it, they said it would be taken back in a moment. 15 mins later-they took it back. why make an appointment?
View full review
ID
#1483291 Review #1483291 is a subjective opinion of poster.
Service
Hertrich Chrysler Dodge Jeep Ram Of Elkton Oil Change
Reason of review
Poor customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article