Heritage Landscapes failed to honor their warranty and does not provide good products

Heritage Landscapes did an awful job putting in our yard, we still have problems today, and we had trees and shrubs fail and the replacements were of very poor quality and died as well. They refused to address most of our problems with the yard and plants. They swore at us on the phone and treated us terribly. They broke our back door when trying to put in our patio and made us handle fixing it. Do not use this company they are not worth any of your money. After trying to contact them once payment was made it too them 2 months to respond and after we complained with the BBB, they responded by saying any issues were our own fault, which is untrue. They also underestimated our payment for services, claiming we have only paid 10,000 when in fact we personally paid over 14,000 and had another 10,000 in escrow go to the project. That is a lot of money for a few dead bushes and a lumpy uneven patchy yard.
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ID
#401326 Review #401326 is a subjective opinion of poster.
Location
Kansas City, Missouri
Loss
$14000

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