
Heritage Hotel of Southbury
Heritage Hotel of Southbury Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Heritage Hotel of Southbury has 2.3 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't stay at this property".
Review authors value the most Diversity of Products or Services and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Heritage Hotel of Southbury has 2.3 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don't stay at this property".
Review authors value the most Diversity of Products or Services and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Run down hotel, missing earrings
Little contact other than the email from the hotel staffing manager. Two emails to Best Western Corporate have gone completely unanswered
We contacted the hotel within hours of leaving were given the run around and completely wrong and information. A friend who lived nearby was denied the ability to go into the room with a staff member present and search the room even though it was unoccupied. The hotel housekeeping manager avoided returning calls and emails and provided erroneous information regarding the missing earrings and his so-called attempts to find them.
This hotel is also large but quite dated and run down....don't waste your money, there is a Wyndam Hotel just three miles away that is smaller but less dated. Our guest who stayed there had no complaints as opposed to the guests at the Heritage who had poor reviews of the condition of their rooms.
Preferred solution: Let the company propose a solution
User's recommendation: Don't stay at this property
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