Heritage Home Service
Heritage Home Service Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Heritage Home Service has a 1.0 star rating from 1 review, with consumers mostly dissatisfied and a 100% unfavorable distribution; complaints cite high price levels and paid estimates.
Positive Feedback
No positive feedback appears in available Heritage Home Service reviews.
Negative Feedback / Risk Areas
- Customers report being charged $189 for an estimate and surprise fees, a common Billing concern.
- Reports describe overcharging and unnecessary repairs, reflected in Heritage Home Service customer complaints about pricing.
- Poor customer service and limited product/service diversity are recurring issues for customers seeking plumbing help.
Key Takeaways for Future Customers
- Ask about estimate fees upfront and confirm what's included before scheduling service.
- Get multiple quotes and check local reviews to compare prices and avoid overcharges.
- Verify credentials and request clear scope of work to reduce risk from poor customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Heritage Home Service has a 1.0 star rating from 1 review, with consumers mostly dissatisfied and a 100% unfavorable distribution; complaints cite high price levels and paid estimates.
Positive Feedback
No positive feedback appears in available Heritage Home Service reviews.
Negative Feedback / Risk Areas
- Customers report being charged $189 for an estimate and surprise fees, a common Billing concern.
- Reports describe overcharging and unnecessary repairs, reflected in Heritage Home Service customer complaints about pricing.
- Poor customer service and limited product/service diversity are recurring issues for customers seeking plumbing help.
Key Takeaways for Future Customers
- Ask about estimate fees upfront and confirm what's included before scheduling service.
- Get multiple quotes and check local reviews to compare prices and avoid overcharges.
- Verify credentials and request clear scope of work to reduce risk from poor customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Charging for an estimate $189.00
I called Heritage Auburn NH to get an estimate. They told me that they send someone out and I had to pay $189.00 for an estimate.
This is before they even do anything! I thought estimates were free?
Preferred solution: Actually I have another plumber coming that is not charging for an estimate. I will NEVER use Heritage again!
User's recommendation: If you want to have to pay for an estimate call them.
Upper Saddle River, New Jersey
Heritage Plumbing & Heating in NH overcharges and rips you off
- - First shower had no hot water and the second leaked.
- - Heritage quoted $1800 and would need wall cuts, while a local plumber charged $400.
I had two showers that were acting up. The first shower failed to produce hot water, the temperature was only lukewarm. The second shower was leaking, and had gradually worsened from a slow drip to a constant stream of water.
I called Heritage Plumbing & Heating in Salem NH. They sent out a guy who took a cursory look at both showers, and then quoted me a price of $1800. I asked why so expensive, and he said he didn't feel comfortable installing a new cartridge, and would need to cut holes in the walls to put in brand-new valves.
I then called a local plumber who installed a new cartridge in under 5 minutes in one shower, and did in fact have to install a new valve in the second shower. However, the price he charged for parts and labor was $400, and he was done in about 2 hours.
Bottom line, don't trust Heritage Plumbing & Heating. They severely overcharge.
Construction and Repair Expert Talks
How to Buy a Manufactured Home without Problems? Interview with L. A. ‘Tony’ Kovach (Part 2)
How to buy a manufactures home? Tony Kovach, an industry expert, gives tips on how to choose and buy a manufactured house, pros and cons, and red flags to consider before purchasing.
Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.
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I have a maintence contract with them (soon to be removed). I swear every time that they come for the bi-annual check of the AC system or the heating system within a couple of weeks of turning the systems on there is something that breaks.
They want $90 because they show up to tell us they have no idea why it broke, they look for $800 or so part replacement.
The part is half that so that means the labor is $200 per hour. A bunch of crooks and rip off merchants.