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Junior Reviewer

Charging for an estimate $189.00

I called Heritage Auburn NH to get an estimate. They told me that they send someone out and I had to pay $189.00 for an estimate. This is before they even do anything! I thought estimates were free?

User's recommendation: If you want to have to pay for an estimate call them.

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ID
#1825995 Review #1825995 is a subjective opinion of poster.
Preferred solution
Actually I have another plumber coming that is not charging for an estimate. I will NEVER use Heritage again!

Heritage Plumbing & Heating in NH overcharges and rips you off

I had two showers that were acting up. The first shower failed to produce hot water, the temperature was only lukewarm. The second shower was leaking, and had gradually worsened from a slow drip to a constant stream of water. I called Heritage Plumbing & Heating in Salem NH. They sent out a guy who took a cursory look at both showers, and then quoted me a price of $1800. I asked why so expensive, and he said he didn't feel comfortable installing a new cartridge, and would need to cut holes in the walls to put in brand-new valves. I then called a local plumber who installed a new cartridge in under 5 minutes in one shower, and did in fact have to install a new valve in the second shower. However, the price he charged for parts and labor was $400, and he was done in about 2 hours. Bottom line, don't trust Heritage Plumbing & Heating. They severely overcharge.
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1 comment
#1054183

I have a maintence contract with them (soon to be removed). I swear every time that they come for the bi-annual check of the AC system or the heating system within a couple of weeks of turning the systems on there is something that breaks.

They want $90 because they show up to tell us they have no idea why it broke, they look for $800 or so part replacement.

The part is half that so that means the labor is $200 per hour. A bunch of crooks and rip off merchants.

ID
#597991 Review #597991 is a subjective opinion of poster.
Location
Sandown, New Hampshire
Reason of review
Pricing issue

Construction and Repair Expert Talks

How to Buy a Manufactured Home without Problems? Interview with L. A. ‘Tony’ Kovach (Part 2)

Aug 28, 2020

How to buy a manufactures home? Tony Kovach, an industry expert, gives tips on how to choose and buy a manufactured house, pros and cons, and red flags to consider before purchasing.

L. A. ‘Tony’ Kovach
L. A. ‘Tony’ Kovach

Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.

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