This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer Junior Reviewer

Charging for an estimate $189.00

1.0
I called Heritage Auburn NH to get an estimate. They told me that they send someone out and I had to pay $189.00 for an estimate. This is before they even do anything! I thought estimates were free?

User's recommendation: If you want to have to pay for an estimate call them.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#1825995 Review #1825995 is a subjective opinion of poster.
Preferred solution
Actually I have another plumber coming that is not charging for an estimate. I will NEVER use Heritage again!

Heritage Plumbing & Heating in NH overcharges and rips you off

I had two showers that were acting up. The first shower failed to produce hot water, the temperature was only lukewarm. The second shower was leaking, and had gradually worsened from a slow drip to a constant stream of water. I called Heritage Plumbing & Heating in Salem NH. They sent out a guy who took a cursory look at both showers, and then quoted me a price of $1800. I asked why so expensive, and he said he didn't feel comfortable installing a new cartridge, and would need to cut holes in the walls to put in brand-new valves. I then called a local plumber who installed a new cartridge in under 5 minutes in one shower, and did in fact have to install a new valve in the second shower. However, the price he charged for parts and labor was $400, and he was done in about 2 hours. Bottom line, don't trust Heritage Plumbing & Heating. They severely overcharge.
View full review
Comment
Helpful 1 Not helpful 0
Report
1 comment
#1054183

I have a maintence contract with them (soon to be removed). I swear every time that they come for the bi-annual check of the AC system or the heating system within a couple of weeks of turning the systems on there is something that breaks.

They want $90 because they show up to tell us they have no idea why it broke, they look for $800 or so part replacement.

The part is half that so that means the labor is $200 per hour. A bunch of crooks and rip off merchants.

Reply
0 0
ID
#597991 Review #597991 is a subjective opinion of poster.
Location
Sandown, New Hampshire
Reason of review
Pricing issue

Companies Similar to Heritage Home Service

Bath Planet reviews and complaints

Bath Planet

5.0
97 Reviews

“Awesome experience great customer service done in a timely manner awesome quality our walk in shower is...“
Pacific Coast Rebath reviews and complaints

Pacific Coast Rebath

1.1
10 Reviews

“Placed order and started payments to EnerbankUSA, their lender. Placed order in sept, 2018. Installation...“
Vinyl Works reviews and complaints

Vinyl Works

3.0
8 Reviews

“My ladder came with zero hardware. I am unable to put my ladder together with no hardware. Please ship...“
Avanti reviews and complaints

Avanti

1.7
15 Reviews

“Dear sir, I have been buying towels & soap dispensers for a long time. The towels are beautiful, no...“
See more Construction and Repair Businesses ›

Construction and Repair Expert Talks

How to Buy a Manufactured Home without Problems? Interview with L. A. ‘Tony’ Kovach (Part 2)

Aug 28, 2020

How to buy a manufactures home? Tony Kovach, an industry expert, gives tips on how to choose and buy a manufactured house, pros and cons, and red flags to consider before purchasing.

Read full article
L. A. ‘Tony’ Kovach
L. A. ‘Tony’ Kovach

Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article