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Heritage Gifts accused me of having the package that I never received and will not respond!

Heritage gifts was suppose to ship a package I ordered for a coworker. I paid for 2 day delivery and they failed to use the right address. Instead they ups'd it to my old address and i never rec'd it! To make matters worse they will not even respond to emails or acknowledge their mistake. The last email i got from them suggested that i did recieve the package and the only ones who apoligized were UPS! I will persue this because they will not steal from me...and the matter is no longer the money its the point of the matter! Dont shop with them if there is a mistake they will not honor their agreement!
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ID
#110022 Review #110022 is a subjective opinion of poster.
Location
Nashville, Tennessee
Loss
$33

About

Heritage Gifts Return Policy
To read more: http://www.heritage-gifts.co.uk/shipping.php
Heritage Gifts Delivery Policy
To read more: http://www.heritage-gifts.co.uk/shipping.php
Heritage Gifts Terms of Service
To read more: http://www.heritage-gifts.co.uk/conditions.php
Heritage Gifts Privacy Policy
To read more: http://www.heritage-gifts.co.uk/privacy.php
Heritage Gifts FAQ
To read more: http://www.heritage-gifts.co.uk/faq.php
Summary

Heritage Gifts is an English online store that provides a wide selection of gifts and souvenirs for any life occasion. The assortment of Heritage Gifts includes china, glass (Bristol blue glass, Swarovski Crystal, Darlington Crystal), household (plates, cups, gas fires, hods, helmets etc.), collectibles, tableware and items for kitchen, and toys. Heritage Gifts is a great choice no matter what present you are looking for – for parents’ anniversary or son’s birthday. Heritage Gifts always has special offers. Special offers are items that have discounts. Heritage Gifts’ shipping fees depend on order price. The company doesn’t ship outside of the United Kingdom and Ireland.

Heritage Gifts reviews and complaints
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