Robert V Rio

Resolved: Resolve

Updated by user Mar 19, 2023

Company fixed the issue and I have been provided with partial refund. I threatened to protest outside there building.

Original review Mar 15, 2023
Horrible ppl. It should be a independent costumer service or something. Of corse they side with the branch.
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  • There a rental place
  • Bad rental place

Preferred solution: Price reduction

User's recommendation: Do not use these ppl

map-marker New York, New York

Accounts payable

They havent paid my invoice for over 60 days. Its an auto deposit so it should be simple. They paid before on time but now they dont..
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Sandra S Kpu
map-marker Phoenix, Arizona

Contractual Agreement of 2months prior not honored

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Placed order for 3 tower lights in August, for Oct 28th for Local school Festival. 4 days prior to picking up lights for school Festival,Herc calls & says they don't have light s for our school festival . What kind of S#*! is this . Terrible customer service & no trust in keeping their word for the small people, BIG BUSINESS is all they care about. Do not rent from this Company if you expect any type of Customer satisfaction. Reporting this Co to BBB.
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  • No customer service

Preferred solution: To late now needled the lights ,that's why we scheduled August 18th,2022..... for October 28th,2022. Had to spend outrageous $$ to buy portable work lights and generator. Compensation for generator and for light equipment purchase.

User's recommendation: *** no

James S Uxt

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Verified Reviewer
| map-marker Mountain View, California


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I was an employee at HERC (HERTZ) from 2011-13 and while looking at indeed I for some reason decided to stop and read a job description. I got to the end and there was a bunch of language that they don't discriminate against. I wish I could through a B/S flag on here. I was personally fired (forced to resign) due to my wife getting a new job and being stuck on nights as a fresh nurse out of school. I was fired (forced to resign) because of one of their main things, parental obligations. I would probably still be there if I had not been fired (forced to resign). I enjoyed what I was doing and all I wanted was to stay in the shop and work, not go over the road as much, nope you can't go over the road, we don't need you. I was told this no lie, GET A NEW WIFE. I still hold on to the resignation letter to this day to remind me I don't need garbage in my life. EX employee 137598 James S.
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  • Reasonable pay
  • Poor leadership

Preferred solution: Apology

map-marker Englewood, Florida

Need help with a rental

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Call me too much to write as youre company has dropped the ball when trying to be a new customer
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