Herbal Remedies Took Me For $59.00
I ordered 2 boxes of Hoodia Max Strength patches. It was $52.74 plus $6.99 on 8/24/2011. I had not received them in the 6 week period so I tried to contact them. Check out there web site, there isn't a way to contact them. It has a "contact us" on the front menu but when you go to it, bogus! I did finally get in contact with someone when I called to order something. They gave me a number to call to cancel my order. To make a long story short, no refund, no product. Don't order from Herbal Remedies! I am wondering if this is a forgein web site just trying to get our Americans money!!!
Did not receive order from Herbal Remedies
Placed an order for some Tea from this company, (Herbal Remedies), on May 28, 2011., as of Aug. 23, 2011. Have not received this order. They keep giving you the run-around, like out of stock. Well, how long does this take to get in stock. They took my money on May 28. If you call their number, you get a recording, no one to talk to about it. They do not answer E-mails., although they say call or E-Mail if you have any questions. This was Organic Madagascar Vanilla Tea. I have ordered from this company before, but have never had this problem. I don^t know if they are going out of business or what. I will not order from this company again., and I will be lucky to get my money back.
Mrs O Itg
Perth, Western Australia
Took money from my bank account, no goods delivered
Money has been drawn from my Visa bank account on May 11th 2011, goods ordered approx three weeks prior this date, it is now 1st July 2011 still no goods delivered. I had previously had one order from them with no problem, the product is 'Fantastic Fibro Relief' which is a good product, obviously I should not have trusted them again. Is there anywhere that a claim can be registered, as this was supposed to be a secure site. Living in Australia, I feel that there is not much chance of recovering the $112.88 that was taken from my account, but would still like to apply for refund.
No product delivered from Herbalremedies.com
I purchased a bottle of Tea Tree Oil from them on December 26, 2009 and I did not get a confirmation email or anything from them and as of January 6, 2010, I had not received any product. I called them and they only have email support for order status (this is something new, you used to be able to call them directly.) When I finally got someone on the phone. I was told that I would be receiving a order status email. About 4 hours later I got the email and it stated that they were just shipping my order. Naturally, I called them back as I no longer wanted the oil and as I was explaining the situation to the customer service rep, he hung the phone up in my face. I am now in a dispute to get a refund. I will never use that company again.
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