Herbal Essences Reviews
Herbal Essences Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment in Herbal Essences reviews: many praise that it cleans well, is gentle with a light leave-in conditioner feeling and has good consistency; others report discontinued favorites, availability issues, and occasional hair tangling. Reviewers rate customer service, exchanges and refunds as important and note a high price level.
Key Takeaways for Future Customers
- Try this if you want a gentle shampoo with a light leave-in feel.
- The original formula is widely missed and many request it back.
- Customers emphasize customer service and clear refund policies.
Negative Feedback / Risk Areas
- Product unavailability and discontinued items frustrate buyers.
- Some report hair felt stiff, tangled, or damaged after use.
- Customer complaints about exchanges and refunds affect trust.
Positive Feedback
Cleans well, gentle on hair, and many reviewers recommend it for its consistency and conditioning feel.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed sentiment in Herbal Essences reviews: many praise that it cleans well, is gentle with a light leave-in conditioner feeling and has good consistency; others report discontinued favorites, availability issues, and occasional hair tangling. Reviewers rate customer service, exchanges and refunds as important and note a high price level.
Key Takeaways for Future Customers
- Try this if you want a gentle shampoo with a light leave-in feel.
- The original formula is widely missed and many request it back.
- Customers emphasize customer service and clear refund policies.
Negative Feedback / Risk Areas
- Product unavailability and discontinued items frustrate buyers.
- Some report hair felt stiff, tangled, or damaged after use.
- Customer complaints about exchanges and refunds affect trust.
Positive Feedback
Cleans well, gentle on hair, and many reviewers recommend it for its consistency and conditioning feel.
Media from reviews
Minneapolis, Minnesota
Happy happy happy
- - I love Herbal Essences Honey and Vitamin B shampoo, and it leaves hair with a light leave-in conditioner feel.
- - It is gentle on hair.
Hello, I am reviewing Herbal Essences Honey and Vitamin B shampoo. I just love this shampoo!
I saw reviews where people complained that it did not get their hair to feeling clean, and I almost did not try it. But I did, and what it is, is that it gives hair a light leave-in conditioner feeling. This is great on my hair!
A lot of people would like this and it is very gentle on my hair too! Very Happy!
User's recommendation: Try this if you would like a gentle shampoo with a light leave-in conditioner feeling!
Please bring it back! Thousands of consumer want this back
- - Product was discontinued.
- - It is praised as the best shampoo.
- - Used bottles sell for $150.
- - There is strong online demand to bring it back.
They disconnected the product! Best shampoo ever made!
They are selling used bottles for $150.00 people are buying it! Go on Facebook there are over 1 million consumers wanting Clairol to bring this back! I would pay $20 a bottle for both shampoo and conditioner!
Please bring it back! Nancy Epps
- Smell long lasting great wash lather
- You stopped the best product
User's recommendation: Request Clairol to bring it back! Original in Original bottle
Dallas, Texas
Just washed my hair with her herbal essence color me happy and it suddenly feels as stiff as steel wool and is so tangled i can't comb it thru
- - Knotted clumps of hair remain.
- - Hair is under plastic with two conditioners that improved it.
- - Herbal Essence products have been used for years.
The sections of hair I saved that weren't washed down the drain are knotted clumps.
I've never seen anything like this and I have used herbal essence shampoo, conditioner and hair color for many years on and off.
Right now I've stuck my hair under plastic as two sets of conditioner merely improved it.
Montreal, Quebec
Bring back the original shampoo from the 70's
- - Misses the pine-scented green shampoo.
- - New owners haven't remade it and secrecy about the formula concerns consumers.
I miss this shampoo and I really don't know why the new owners can't remake this shampoo? They keep hush about it like it's some big secret.
We as consumers,who paid to have you up and running, have the right to know. Who has this damn formula!
I'll make it myself! LOL There are countless people wishing it comes back and seeing this green liquid that smelled fresh like pine trees in a forest and not to mention all the old memories!
- Good price
- Smells good
- Cleans well
- Unavailable
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