Anonymous
map-marker Humble, Texas

No support

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I have been locked out for over a year and cant get anyone to respond. No resolution. I have sent several messages and nothing.
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Tia O Eev

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Verified Reviewer

Horrible service

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This app has been a disappointment since it was created. There was a feature where you could report straight people or fake profiles on the app.

I dont see what the point of including that feature was when you offer the option for people who identify as straight on the app. It was marketed towards *** women, but I was seeing men on the app, and no Im not talking about transgenders. Cis straight men, also straight women and scammers. The other features of the app are lacking and the subscription price is ridiculous.

The developer has also displayed disgusting behavior on social media. Regarding her responses to users, no the her app is not for me and I deleted it.

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4 comments
Guest

I'm not ricve my money not coming in my account way

TALIM khan T

Sair Aaj hai 6 tarikh to kitnai baj tk ktaigi mairi kisht sir 1rupya bhi jyadat kat laina sir ye hi riquast hai sir

TALIM khan T

Sir mairi kist kyo nhi kti hai aap btao na khata mai Paisa honai Kai bawajood bhi

Guest
reply icon Replying to comment of TALIM khan T

Mera 720 Durham aana chahiye but cash now se par nhi aaya hai kya wajha hai

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Rebbecca S Brf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

I was catfished for 1.6 million dollars by a woman from your site and I am now in another international relationship and have concerns again ?

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Updated by user Dec 28, 2023

depends how they answer me

Original review Dec 27, 2023
The first woman was supposedly Dutch but she was doing building in Ankara turkey, I fell hard for her, 1.6 million $ now I have met someone else who supposedly works at the RAAF.whom I adore, both of these women have worked internationally and say their bank account were frozen and they have to get to New York to unfreeze. My current woman name yashmin burton is a logistics coordinator and needs money for containers.I need to know if she is real
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Loss:
$20000
Pros:
  • Lots of nice women
Cons:
  • Fake

Preferred solution: Full refund

User's recommendation: Be careful, don’t send money

Denise G Ofa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Bern, North Carolina

Want to contact someone on the app

I have seen someone on the app that I would like to talk to. I have a pending friend request and she has viewed my profile a couple of times. How can I message her?
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Anonymous
map-marker Columbus, Indiana

My Premium Account

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My Email to HER: "I am very disappointed with this app, so far!

I waited for days for the payment to go through & even though your Corp took my money & it STILL doesn't work.

I did try to figure it out myself read ALL the info in the HER support & tried them all more than once.

I know whomever is reading this doesn't have the power to change this BS.

I couldn't believe this Help section had more than one troubleshooting process regarding "Premium/Restoring Purchase" Match/HER Co has more than enough $ to have this fixed.

So, I kindly ask (if you cannot fix it from your end) I would just like to get a refund & cancel my subscription.

...I apologize for going on rant, I used to work as customer service rep online, so, I have an idea at how that goes."

They never responded. I canceled my sub & just had to cut my losses.

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User's recommendation: Buyer Beware

Anonymous
map-marker Fairfield, California

Account deleted

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HER App - Account deleted
My account got deleted and blocked for no reason a couple hours after I created it for no reason!!! I didnt get a chance to do anything !
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Anonymous
map-marker Miami, Florida

Terrible Customer Service

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I canceled my premium a month ago and still being charged. STOP CHARGING ME!! or I will look into taking action against Freud.
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