Henry Rose
Henry Rose Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Henry Rose has a 3.0 star rating from 4 reviews with mostly neutral sentiment; rating mix shows about 50% unfavorable and 25% positive. Reviewers note a medium price level and value the website and location. Pros cited include clean, fresh scents.
Key Takeaways for Future Customers
- Consult recent Henry Rose reviews to see mixed 3.0-star experiences and product praise for scent.
- Expect medium pricing and a useful website and location presence when researching purchases.
Negative Feedback / Risk Areas
- Multiple customers report the posted customer service phone number is out of service, leading to contact difficulties.
- There are Henry Rose customer complaints about returns, partial refunds, and unexpected billing for promotional gift items.
- Some buyers received defective atomizers and struggled to obtain shipping labels for returns.
Positive Feedback
Customers repeatedly praise the product scents and say they still enjoy and will repurchase favorite fragrances despite service hiccups.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Henry Rose has a 3.0 star rating from 4 reviews with mostly neutral sentiment; rating mix shows about 50% unfavorable and 25% positive. Reviewers note a medium price level and value the website and location. Pros cited include clean, fresh scents.
Key Takeaways for Future Customers
- Consult recent Henry Rose reviews to see mixed 3.0-star experiences and product praise for scent.
- Expect medium pricing and a useful website and location presence when researching purchases.
Negative Feedback / Risk Areas
- Multiple customers report the posted customer service phone number is out of service, leading to contact difficulties.
- There are Henry Rose customer complaints about returns, partial refunds, and unexpected billing for promotional gift items.
- Some buyers received defective atomizers and struggled to obtain shipping labels for returns.
Positive Feedback
Customers repeatedly praise the product scents and say they still enjoy and will repurchase favorite fragrances despite service hiccups.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
The phone number provided on your website is no longer in service. Hoping to get a response from the email I sent.
Cannot share steps to educate other people because, although I love, love four or five of their fragrances, they have ghosted me the one time I tried to contact them
Love some of the fragrances. Bad customer service response.
The customer service phone number provided on your website is no longer in service. I sent an email with my question. Hopefully, I will get a positive response from that.
Preferred solution: If you can refer to my customer account, I ordered your sent sampler of 12 over a year ago. I just ordered another one thinking it would be different and it had the same fragrances in it. I would like to sample your new tea fragrances.
User's recommendation: Love Henry Rose, and refer it to my friends.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel order
Ordered the wrong item. I no longer want the Last Light 50 ml fragrance. Can you get that cancelled for me?
- Clean fresh scents
- There are none
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Problem with recent purchase
Cant reach customer service number posted isnt in service.The atomizer on recent product isnt working.
User's recommendation: The cutomer service phone number isn’t in service.
Return 3rd attempt
So Ive written to Henry Rose several times requesting a shipping label so I can return this white bag I dont need and I was charged $35 for when I ordered items under promotion last month I subsequently was looking through my emails and noticed a message from Henry Rose so I went back. I went into my bank account.
I see that Henry Rose refunded me but they didnt send me anything as far as a text. There mightve been an email when they sent me back money. It wasnt the full $35 I guess you guys to take money toward postage I have this white bag sitting in my house in a box. I dont need it and Id like to send it back.
I dont know anybody who really wants to use it through the winter. I certainly dont. I love all my products. I am so into everything, but this was a surprise fee that was charged erroneously I would say, and hopefully other people havent experienced the same mistake on the part of Henry Rose.
Ill still buy your products. I wish that I could find the Henry Rose BVI sent that I bought last year in your travel size and you know a bottle size because Im almost out and really dragged it along so if they want to send me an email or if they wanna send me a text, they have all my information.
I hope that I will hear from Henry Rose again thank you. Love all the perfumes
User's recommendation: Just be careful make sure you order is what you want. Make sure you’re charged for what you ordered if you order something and you have a gift with it but they charge you for the gift. Just get on it and ask for your money back.
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