Anonymous
map-marker Fort Lauderdale, Florida

They waisted my time

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The finance dept. likes to lie, the more they talked the more their noses grew. And not all black folks listen to kprs, and why could i go to carmax or Kia and get a car with no problem.
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User's recommendation: Avoid

Briley sanan

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Verified Reviewer
| map-marker Overland Park, Kansas

Resolved

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Means this website refuses to delete since yesterday i have been emailing back and forth to please delete my prior review... Anyways please let me clear the air for the sake of Hendrix Toyota merriam let me just say that finance manager THAO DING ,had me come to his office so that i may voice my concerns and with respectful redirection he went above and beyond to ease my concerns he is really there for the satisfaction of the customer.. he listened ... Everything's was taken care of and i am proceeding to as team Toyota I'm a proud owner of a Toyota vehicle and as we need anything further in the future i will hands down only.deal with Hendrix Toyota merriam they really are about their statement.. i was very much feeling assured and relieved leaving the meeting with Thao great job and service.... Thank you so much . truly appreciated customer
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User's recommendation: Absolutely go.to.hendrix Toyota merriam

Resolved
Briley sanan

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Overland Park, Kansas

Resolved: Corruption inside Hendrix Toyota merriam

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Hendrick Toyota Merriam - Corruption inside Hendrix Toyota merriam
Hendrick Toyota Merriam - Corruption inside Hendrix Toyota merriam - Image 2
Updated by user Apr 13, 2022

Everything's great customer service 1000% i will forever remain a customer to and only Hendrix Toyota merriam due to the compassion and enthusiasm of THAO DING going the extra mile. Forever my loyalty lies here with Hendrix Toyota merriam.

Original review Apr 13, 2022
ere mailed out car title and paperwork to register and License vehicle and the price is now at 21000 so after we were not present they forged paperwork highly illegal my husband and i both have been contacting said business for correspondence and nohing .do not do business with them crooks
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Preferred solution: Price reduction

User's recommendation: Forgery experts work at Hendrix Toyota merriam

Anonymous

Forgery taking place

I have been informed that the finance department at Hendrick Toyota in Merriam Kansas forges customer signatures to contracts. For example if a customer did not sign every single contract an employee at this facility will sign and Forge the customer signature. This is highly unethical and illegal. I am not a customer. I was told this by a member of the finance department.
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Reason of review:
Poor customer service
1 comment
Guest

Yes they do and i caught them they changed our close price and uped it 4000 dollars tryed contacting the numerous times nothing

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