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Means this website refuses to delete since yesterday i have been emailing back and forth to please delete my prior review... Anyways please let me clear the air for the sake of Hendrix Toyota merriam let me just say that finance manager THAO DING ,had me come to his office so that i may voice my concerns and with respectful redirection he went above and beyond to ease my concerns he is really there for the satisfaction of the customer.. he listened ... Everything's was taken care of and i am proceeding to as team Toyota I'm a proud owner of a Toyota vehicle and as we need anything further in the future i will hands down only.deal with Hendrix Toyota merriam they really are about their statement.. i was very much feeling assured and relieved leaving the meeting with Thao great job and service.... Thank you so much . truly appreciated customer

User's recommendation: Absolutely go.to.hendrix Toyota merriam.

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ID
#3482657 Review #3482657 is a subjective opinion of poster.
Location
Overland Park, Kansas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Corruption inside Hendrix Toyota merriam

Hendrick Toyota Merriam - Corruption inside Hendrix Toyota merriam
Hendrick Toyota Merriam - Corruption inside Hendrix Toyota merriam
Update by user Apr 13, 2022

Everything's great customer service 1000% i will forever remain a customer to and only Hendrix Toyota merriam due to the compassion and enthusiasm of THAO DING going the extra mile. Forever my loyalty lies here with Hendrix Toyota merriam.

Original review updated by user Apr 13, 2022
ere mailed out car title and paperwork to register and License vehicle and the price is now at 21000 so after we were not present they forged paperwork highly illegal my husband and i both have been contacting said business for correspondence and nohing .do not do business with them crooks

User's recommendation: Forgery experts work at Hendrix Toyota merriam.

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Resolved
ID
#3474278 Review #3474278 is a subjective opinion of poster.
Location
Overland Park, Kansas
Preferred solution
Price reduction

Forgery taking place

I have been informed that the finance department at Hendrick Toyota in Merriam Kansas forges customer signatures to contracts. For example if a customer did not sign every single contract an employee at this facility will sign and Forge the customer signature. This is highly unethical and illegal. I am not a customer. I was told this by a member of the finance department.
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1 comment
#2163966

Yes they do and i caught them they changed our close price and uped it 4000 dollars tryed contacting the numerous times nothing

ID
#1281614 Review #1281614 is a subjective opinion of poster.
Reason of review
Poor customer service