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Hendrick Motorsports

Hendrick Motorsports Reviews

www.hendrickmotorsports.com
What is your customer experience with Hendrick Motorsports?

Hendrick Motorsports Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Hendrick Motorsports has a 4.5 star rating based on 4 customer reviews. Consumers are mostly satisfied. 40% of users would likely recommend Hendrick Motorsports. Rating distribution shows 100% positive. Recent recommendations include "DO NOT SHOP ONLINE! In store only!" and "Always!".

Key Takeaways for Future Customers

  • Check Hendrick Motorsports reviews for order and shipping feedback before buying online.
  • Expect potential delays on apparel orders and follow up on order status.
  • Keep records of payments for billing or refund inquiries.

Negative Feedback / Risk Areas

  • Repeated shipping delays and many orders not received.
  • Poor customer service response to emails and phone calls.
  • Billing concerns including charged but undelivered orders and refund requests.

Positive Feedback

Some customers report fast responses and quick refunds in billing situations, and overall star ratings are high.

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Show reviews that mention
order number response order number emails email larson hms13518 mitchell number hms13518
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Kevin M Isn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Statham, Georgia

Trying to find out when I will receive my order order number hms13518

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AI Highlights
  • - The customer requests ETA for order HMS13518, a hat placed about 6 weeks ago and charged.
  • - No ETA given; they want update on delivery.

I ordered a Kyle Larson hat back about a month and a half ago. My name is Kevin Mitchell, and my order is HMS13518.

I'm trying to find out when I will receive it because I have already been charged. What is taking it so long to get here? Can someone let me know when I will receive it?

I am not really pissed; I'm just trying to find out when I will get it. Let me know, please.

Preferred solution: Deliver product or service ordered

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Resolved
Teesha Eld

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker East Longmeadow, Massachusetts

Resolved: Complaint about why it's taking over a month to get my shirt

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Why does a shirt you buy from [PERSON_NAME] motors take so long to get and when you try to call or send an email you never get a person or a reply back

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Resolved
Christine C Vbq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Repeated emails gone unanswered-order status

AI Highlights
  • - I ordered a hoodie on January 6.
  • - Eight weeks later it hasn't arrived; the order shows processing for two weeks and support had no response.
Updated by user Mar 22, 2026

I got an apology in the morning after my email from Pissed consumer was read. My card was charged in the next day, but it took until yesterday for that item to arrive at the house.

Pretty poor Customer Service all the way around. The apologies said they were dealing with higher than normal volume. That's not my problem or anyone else's problem. If you can't handle the volume in your store, you shouldn't be in business.

I've shopped physically on site in the store before and I've got great deals and quality products.

But I've had nothing but problems when I try to shop online. This is the worst problem yet and not the first one.

Updated by user Mar 10, 2026

There is no customer service. There is an email address you can submit request to, but they don't respond.

There's no phone number. My order has been in progress for two weeks now.

Original review Mar 07, 2026
Order a hoodie on January 6. Eight weeks later I still don't have it.

The status says processing. It's been processing for two weeks. I sent several emails to their Support team asking what the status of it was.

No response I tried to call them through pissed consumer just now. No one picked up.

User's recommendation: DO NOT SHOP ONLINE!!!! In store only!!!

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Gary B Afq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

I have no complaints, I'd like a response.

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AI Highlights
  • - A godson applied for employment and was denied.
  • - Please review his application and reconsider.
  • - He would represent your company well.

My godson applied for a employment at your company and was turned down. I would like you to look over his application and reconsider.

He's a good young man i believe he would really represent your company and brand. Thank you.

Gary Balch. This is.

Preferred solution: Respond to my text.

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Resolved
John G Nuf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Concord, North Carolina

Resolved: Have not received my from early March.

AI Highlights
  • - Ordered 2 long sleeve T-shirts; one due mid-April, other backordered.
  • - Neither has been received.
  • - Card charged; requesting shipment or refund.

I ordered 2 long sleeve T shirts back in early March. One of the shirts was an early order which was supposed to be available in mid April the other one was a back order. I have still yet to receive either! They charged my card when I placed the order. I would like my shirts or a refund ASAP! My name and address & phone number is:

John Gillis

{{Redacted}}

Ph: 850-685-****

Email: Jgillisiii@***.com

I tried calling but got nowhere! Im very disappointed with Hendrick Motorsports. Please contact me!

Thank you

John Gillis

Loss:
$87
Pros:
  • Great race team
Cons:
  • Poor customer service

Preferred solution: Deliver product or service ordered

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Judy R Udj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amnouncers on "TNT"

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They talk about anything except the race that is on. All Hendricks drivers in the top 8, no comment. Among other things, need better announcers!

User's recommendation: Always!!

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Jennifer L Bvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order not received

Order not received, but payment was taken out. Where is my order?

Order date 5/31/2025. This is ridiculous.

Preferred solution: Deliver product or service ordered

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Anonymous
map-marker Carthage, New York

A order is wrong being charged 2 times

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It was great I called and i got a very fast respond my account was fixed and my money was refond very fast thanks

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Selmer Ywm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

MY KYLE LARSON #5 AUTOGRAPHED ORDER

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I ORDER 6. KYLE LARSON AUTOGRAPHED CAR # 10761**** #10777****#10860****#10946****#10991****#11201**** I HAVEN'T RECEIVED ANY OF THEM . THANK YOU.

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