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map-marker Langenhagen, Niedersachsen

Hendrick Chevrolet Buick Gmc Southpoint Customer Care Review from Langenhagen, Niedersachsen

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Purchased a Chevy Equinox in February 2016 and got the extended warranty for it. Ended up getting orders to Germany (active duty military).

Tried calling Eric Duncan (finance manager) to get a refund on the warranty due to overseas oocations don't honor them. Here it is June first and the process is just starting and they won't give me a full refund and they charging me a cancellation fee. So 4 months of calling random people and all they want to do is sell a car.

Do yourself a favor and go somewhere else! Don't waste your time!

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  • Poor customer service eric duncan
Reason of review:
Poor customer service

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