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Hendrick Chevrolet Buick Gmc Southpoint Customer Care Review from Langenhagen, Niedersachsen

Purchased a Chevy Equinox in February 2016 and got the extended warranty for it. Ended up getting orders to Germany (active duty military). Tried calling Eric Duncan (finance manager) to get a refund on the warranty due to overseas oocations don't honor them. Here it is June first and the process is just starting and they won't give me a full refund and they charging me a cancellation fee. So 4 months of calling random people and all they want to do is sell a car. Do yourself a favor and go somewhere else! Don't waste your time!
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ID
#863774 Review #863774 is a subjective opinion of poster.
Location
Langenhagen, Niedersachsen
Service
Hendrick Chevrolet Buick Gmc Southpoint Customer Care
Cons
  • Poor customer service eric duncan
Reason of review
Poor customer service

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