Anonymous

Henderson Investment Scam

The same thing happened to us. We were then contacted by a Cynthia Lopez from the supposed Bank of International Settlements stating that they were taking Henderson Group to court for fraud. The next day, she called and said we were awarded over $100,000 for our losses and that a bank official would contact us to set up an account and convert the money into US dollars and send it to us. Someone did call to set up an account but we never did receive any money. Pretty sure that whole thing was a scam too. Maybe they did take it to court and took our settlement too. Not sure where to turn to for answers.
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Reason of review:
Problems with payment
Anonymous

Short Review on February&nbs-05:00;09,&nbs-05:00;2017

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We bought 2015 with the promise of payment 6,000 per year payable in Jan of 2017 we cannot get ahold of anyone at Hendersons Group or RSI and have received NO CONTACT at all! Is this a scam?? How can we get someone to contact us??
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Reason of review:
Poor customer service
Anonymous

Henderson Group Investments Austin Texas

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We also purchased a time share through Cabo Viejo in 2015 with the understanding that The Henderson Group Investments would pay the $4800 for the 4 weeks we didn't use. This was supposed to start Jan. 2017. We are still waiting for the money and no one responds through the email correspondence. We thought both Cabo Viejo/Residences at LaVista along with The Henderson Group Investments were legitimate companies. We have other timeshares in Cabo San Lucas that we purchased through reputable timeshare residences and didn't realize that we are possibly scammed from this timeshare. Any other remarks/experiences? Next step is BBB along with legal advice. Patricia Mathisen
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Loss:
$13979
Reason of review:
Other issue

Preferred solution: Full refund

Anonymous
map-marker Colorado Springs, Colorado

Really unsure if legit or scam

Like fools we "purchased" Registry Select while visiting Cabo Viejo in January 2015. The hook was them buying our timeshares and applying the $$ to discount Registry Select. We thought we were getting a timeshare, but in reality we were getting a password to a website. Shame on us. Another part of the deal was Henderson Group marketing our 2 weeks of Cabo Viejo, and giving use about $4000 per year. When I called Henderson Group a few months after and asked when they were going to send the $$$, they said it was already 2015, the property was already marketed and they would market on our behalf in 2016, and we would get the $$$ in January 2017. I did a Google Earth on their address and it is a building in Austin, Texas. I don't know if there is an actual office or if it it some relay station. If anyone lives in the metro Austin area, can you see if it really exists. I suppose the long of it all is "will we get 444 in January 2017?" We see conflicting reviews, but who knows, Henderson may be the author of them. Anyone else have thoughts to share?
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Reason of review:
Not as described/ advertised
3 comments
Guest

Hendersons Group Inverstments is Scammer company . Agent Lara King call me on 10-13-2015 .

She want wire transfer $2,589 to Mexico. For sold my Hawaii timeshare . l lost my money $2,589 . She didn't sold my Hawaii timeshare .

I over 100 phone calls . I have never heard back from agent Lara King . Hendersons Group Investment no office in Austin , Texas only have Mail BOX in 106 E. Sixth St Sute 900 .

Austin . Texas . TX 78701 . I fund information from

Business rental office .

everybody can get together .

report to the Austin FBI , Austin Police Department . My email address :

li_hsieh@***.com .

Guest

We also fell into the Henderson trap. After over 120 phone calls and emails we have never heard back from.

They owe us $4000.00 a year for marketing which we have never seen.

They in my opinion. Took us to the cleaners and shame on us and cannot even use the Cabo Viejo which we bought into.

Guest

We had a similar presentation and unfortunately also signed. Tried to back out but it was too late.

Henderson called if we wanted to extend the marketing to 10 years. We did not do that, but would reconsider if we actually received some of the rental income.

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Abelino Qon
map-marker Tempe, Arizona

Hendersons Group Investments Timeshare Rental Cabo San Lucas, Mexico

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Hendersons Group Investments Timeshare Rental Cabo San Lucas, Mexico
I signed up with Hendersons Group Investments for a 48 week contract for them to market and rent my timeshare weeks. I signed the contract which was pretty standard after a brief explanation of the outlines and the promised benefits. Hendersons Group Investments put a lot of effort into outlining the legitimacy and effectiveness of the timeshare rental product that I was signing up for. The contract was basic and very transparent there didn't appear to be any sort of loopholes or traps written into the contract and it was written in clear English that allowed me to follow the contract and know exactly what I was signing. Once I signed all the paperwork and everything was in order I left the offices and waited for all of the promises to come true and for me to start raking in the money as promised. I waited and waited and after 3 months the cheques started rolling in on a monthly period as promised and I was not unhappy in the least. If I had to complain I would say that it took a little longer than predicted to get the ball rolling but now I am very happy and I fully 100% recommend using Hendersons Group Investments. Make sure you deal with the Hendersons Group Investments based in Cabo San Lucas to avoid timeshare scams were companies pretend to be something that they are not i.e. stealing the identity of other successful businesses like Hendersons Group Investments.
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Pros:
  • Hendersons group investments staff
Reason of review:
Good customer service
Anonymous
map-marker Cabo San Lucas, Baja California Sur

Thank you so much!!!

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I just want to thank the staff at hendersons group investments for all of their assistance and really helping my husband and I out. For so long we were stuck with 3 grand mayan weeks that we could neither rent nor sell and it was a really helpless situation with seemingly no way out. Thank god we found HGI, we are now renting 2/3 weeks through them, and they advised up to transfer the remaining week for another week. Basically we traded-in for a better deal at a better resort. We have literally recuperated thousands of dollars thanks to Hendersons Group Investments and I want to thank the team for all of their effort.
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Pros:
  • Hendersons group investments staff
  • Hendersons group investments
Reason of review:
Good customer service
Anonymous
map-marker Los Angeles, California

Hendersons Group Investments Review from Los Angeles, California

My husband and I have Not received our money for our timeshare from Hendersons Group Investments. ..SCAM SCAM SCAM We hsve left dozens of voice mails, emails Not a word from them. Filed a complaint with BBB. They Owe us Thousands of $$$$
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Reason of review:
Problems with payment
1 comment
Guest

I have had the same experience. I deposited 3 weeks with them to rent and was promised that my money would be sent to me by the end of March.

We are now in August and I have yet to get any response. Numerous emails and dozens of voicemail messages have not gotten me anywhere.

It is impossible to reach a live person. Clearly not a Company that anyone should consider doing business with.

Evelin Yyo
map-marker Cabo San Lucas, Baja California Sur

Such a scam tied into a much larger fraud scheme

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I was talked into signing a contract with Hendersons Group Investments while at a timeshare presentation at Cabo Viejo (doing contracts under Registry Select International). As added pressure and incentive to try and obtain the sale at Cabo Viejo, the scam goes as this: Cabo Viejo offers to buy your current vacation plan from you through 3rd party, Hendersons Group Investments, if you buy at Cabo Viejo. Pretty much like a trade out of vacation plans. They offer you a price higher than what you originally bought your plan for so that it is enticing. While at the presentation, you sign a contract with Registry Select (or other names as they change it through the years like Select Registry, etc) for Cabo Viejo property usage and then a separate contract with Hendersons for the sale of your current vacation plan. The catch after they have roped you in is this: you must first pay for all of Cabo Viejo up front and then supposedly Hendersons pays you for your vacation plan 45-60 days later after it goes through the sales/liquidation process. On top of that, they also request you pay additional fees direct to them for the cost of marketing, property liquidation, closing, etc. Of course, not until too late, after Hendersons drags lies and excuses on and on for why your money is being held up (90 days later, 180 days+, a year later, etc), do you realize what a scam they are. They have an entire story made up that unfolds as time goes on & they continue to delay paying you for your property sale. While their story is quite good and they have the scam pretty nailed down, it starts to get pretty apparent that they are not intending on paying you. And the excuses too of why they cannot produce for you contract extension documents, or that you must "speak with someone in finance for an update", but yet no one in Finance will ever field your call lead into the mistrust. After a year of weekly follow ups with them to remedy the contract and payment with no services delivered, they finally ran out of lies and admitted to being a scam when I confronted them the last time. They also try to portray an online social media presence to pretend to be legit, but if you research further into it, you start to see through the deceit. Consumer protection fraud filings have been pursued on this company and their associated partners.
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Loss:
$16300
Reason of review:
Fraud

Preferred solution: Contract termination and refund

1 comment
Guest

The same thing happened to my husband & I.

The latest as of today is that they went out of business!

!

We filed with BBB. ..they are looking t

Into it. Next we will be filing FTC complaint,

What else is there to do? Please contact me at angeltomenow@***.com

I would truly appreciate it.

We have get our money back. Thank you, Marcia

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Mary Branum

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