Hempz
Hempz Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hempz has 3.9 star rating based on 6 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I recommend this company", "Good products bad costumer service", "Make sure u get ur order", "Get ur order to the poeple", "Make sure you get your discount code".
Review authors value the most Location and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hempz has 3.9 star rating based on 6 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I recommend this company", "Good products bad costumer service", "Make sure u get ur order", "Get ur order to the poeple", "Make sure you get your discount code".
Review authors value the most Location and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Looking for hemps bar soap amazing people
The people are very nice and very helpful understanding what I was calling about and very awesome energy. I love him.
Ive been using him for many years thanks to cannabis and him. Thank you have a good.
Questions about hemps lip balm
She explained why the lip balm has changed. But said that there is nothing to replace it right now. They have taken it off of the market which is good, but I really need something right now.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I was in touch with Hemp via email. They were very nice and responded promptly. The resolved me concern the same day.
I was not happy with one of the lotions that I purchased. The issue was resolved within 24 hours by contacting them through their website email listed on the bottom of their website page.
User's recommendation: I recommend this company
Cancel order
The costumer service lady wouldnt let me speak she kept going on arguing with me about how her company ships the next day I said yeah right my last order took 3 weeks 
User's recommendation: Good products bad costumer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Didn’t. Get my order
Please send my order back to 5480 blackberry tr 216 inver grove heights Minnesota 55076 thank u Susan Rudolph
User's recommendation: Make sure u get ur order
Please email us at support@***.com so that we can resolve this for you. We have also emailed you at the email you entered during checkout.
When will my order come
Will u please deliver my order number is 173350 for lotion thank u Susan Rudolph rudolphsusan14@***.com
Please email us at support@***.com so that we can resolve this for you. We have also emailed you at the email you entered during checkout.
When will my order come
Sent my order out its been paid for and number is 173350 as soon as possible, it would really be appreciate it. Thank you Susan Rudolph. rudolphsusan14@***.com
User's recommendation: Get ur order to the poeple
Discount code
Trying to use my discount code the company offers these codes so the customer expects to get to use that discount. You would sell a lot more if you could actually use the codes you offer .
Love your products just keep it simple for your customers we dont like complaction Thanks. We all love your new line keep the good smells coming
Preferred solution: Price reduction
User's recommendation: Make sure you get your discount code
Please email us at support@***.com and we will resolve this promptly for you! Thank you and we apologize for the inconvenience.
Unfilled order
Check status of my order and its not pulled or processed. No direct customer service, I forgot to check for a direct customer service no.
before ordering! The Hempz lotion I tried is not good enough for the service. There are literally 1 million different products for body moisturizers, creams, and lotions.
I have a sense this just how company operates! Never again
- Bad customer service
- Impossible messaging for compaints
- Slow order fulfillment
Preferred solution: Let the company propose a solution
Please email us at support@***.com and we will resolve this promptly for you! Thank you and we apologize for the inconvenience.
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Please send us an email at support@***.com so that we can resolve. And please note that we try and ship within one to two business days, but delivery to your house will obviously take longer, including how busy the shipping service is.