New Reviewer

Discount code

Trying to use my discount code the company offers these codes so the customer expects to get to use that discount. You would sell a lot more if you could actually use the codes you offer . Love your products just keep it simple for your customers we dont like complaction Thanks. We all love your new line keep the good smells coming

User's recommendation: Make sure you get your discount code.

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ID
#3501148 Review #3501148 is a subjective opinion of poster.
Location
Prairie, Ohio
Preferred solution
Price reduction
New Reviewer

Unfilled order

Check status of my order and its not pulled or processed. No direct customer service, I forgot to check for a direct customer service no. before ordering! The Hempz lotion I tried is not good enough for the service. There are literally 1 million different products for body moisturizers, creams, and lotions. I have a sense this just how company operates! Never again
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ID
#3477737 Review #3477737 is a subjective opinion of poster.
Cons
  • Impossible messaging for compaints
  • Bad customer service
  • Slow order fulfillment
Preferred solution
Let the company propose a solution

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