Terrible

I had a terrible experience with them. They originally told me the booking was cancelled as they had double booked and couldn't find anyone to do the clean. Then the cleaners actually turned up on the day half an hour before the booked time. The the job they did was terrible, it didn't even look like the house has been cleaned! I spent ages going back and re cleaning everything. When I complained they said I wouldn't have to pay the full amount but then they charged me anyway. At no point have they been helpful with the booking or the complaint. Appalling customer service! Never again!!!!
View full review
ID
#695916 Review #695916 is a subjective opinion of poster.
Location
Sydney, New South Wales
Cons
  • Customer service
Reason of review
Bad quality
Loss
$116
Preferred solution
Full refund

Brands Related to Helpling Australia

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article