New Reviewer

I recommend this company.

I had the pleasure of working with Henry Rutledge. He is professional, knowledgeable, and extremely helpful. If you want an awesome experience, contact Agent, Henry Rutledge.
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ID
#1731694 Review #1731694 is a subjective opinion of poster.
Reason of review
Exactly as described/ advertised

The Real Story

The 2% listing is, well... conditional. They will do an "Exclusive Listing" of your home for 2%, but only if YOU bring your own buyer. You are required to host Open House EVERY SINGLE WEEKEND... Do all showings... put your signs up, take them down...They also charge a marketing fee, which if you include that... on a $500k sale you end up paying 2.5%, NOT 2%... If one of their (Help U Sell - In House) Agents brings the buyer, you pay 3.75%, which after the marketing fee, becomes 4.25%. If another (Non Help U Sell) Broker brings your buyer? After the marketing fee you actually pay 5.5%. Not even remotely close to 2%. Any Broker in town will list and sell your home for 5.5%, you will not have to lift a finger and you have the protection of having every person who walks through your home pre-screened and pre-qualified. It is simply a marketing technique. Moral of the story? You get exactly what you pay for.
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ID
#1070194 Review #1070194 is a subjective opinion of poster.
Cons
  • How they used advertising to reel in clinets
Reason of review
Pricing issue
New Reviewer

HelpUSell = We won't HelpUSell

Don't EVER list your home with HelpUSell. It sounds like a great, money-saving way to market your home, but they do nothing but put a sign up, list it on the internet, and then you're on your own. If and when you get an offer, they work for the buyer, not you, the seller. HATED EVERY MOMENT. Would have been better off listing with a company that charged the regular fee and did a professional job. Not only were they unprofessional, they were rude and really, really strange. No, I'm not a realtor just trying to steer people away from this company, I'm a real person who would hate to see anyone sign up with this third-rate outfit.
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5 comments
#1239729

My gf is experiencing the same and worse..this help u sell guy is a liar ,does not do his job properly,as time in contracts are of the utmost importance, omgoodness. ..so many outrageous ethics and performance violations and then wants to blame everyone else...DO NOT USE THEM

#807406

This is Lana Erwin, broker/owner of the Help-U-Sell of Edmond/OKC office. I am truly sorry that you had a bad experience with a Help-U-Sell office.

Help-U-Sell is a franchise, like any of the other real estate franchises, and are all independently owned and operated. We all hear "bad Realtor" stories, and they come from various companies and franchises. Rather than slamming an entire company, it would be better to break it down to the actual person that you were dealing with. I feel confident that this complaint was not against my office.

I would urge anyone thinking about using our services to go to my website at helpuselledmond.com and click on testimonials, and then on the Sold and Saved tab. There you will find a list of all of the houses we have sold and the amount of money we saved our clients compared to a 6% commission. I am very proud of the service we have provided to our clients, and the money we have saved them.

Again, I am sorry for the bad experience you had with whomever you were dealing with, but I find this review unfair to Help-U-Sell as a whole.

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#807235

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#716732

I had similar experiences with the Help-U-Sell in Wmsbg,VA. Family members are now looking for a similar company to help with their house sale, and I cannot recommend Help-U-Sell, because the agents here were rude, disrespectful, and very unprofessional.

They would not return my calls, and on more than one occasion they did not call me before bringing a potential buyer into my house. (In one instance I was sick and had just gotten into bed, when total strangers entered my house.) However, the issue that really impacted my opinion about this company, was that as we neared the end of our contracted partnership, they became more and more aggressive about pushing buyers on me. When I turned down an offer, which was entirely too low compared to the value of my house, one of the realtors called me to accuse me of holding out, so that I wouldn’t have to pay them their commission; which I don’t believe you could do, anyway according to the agreement. But she was angry, frustrated at a time when few houses were selling in the area, and I think, desperate for her money.

I, on the other hand, was not in a hurry to sell, and so, I could wait for an offer that I felt was fair. But her calling a client to bitterly accuse them of unethical behavior, told me a lot about THEIR ethics and lack of professionalism. Needless to say, I did not renew my contract with them after that experience, and about a month or two later, a buyer came in after seeing my own FSBO sign that I had placed in my window.

Her agent was with her, and the agent called from the car outside my house to ask if they could come right in to see it, and they put in an offer that night. Had the Help-U-Sell agent been respectful and professional, I would have continued to work with them, and she would have gotten her commission after all.

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ID
#118799 Review #118799 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma

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What Do Property Management Companies Do @ Interview with Property Management Expert

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Colby Hager
Colby Hager

Colby Hager is an experienced real estate investor with Capstone Homebuyers. He has years of experience in renovating houses, home remodeling, and property management.

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