Help Plumbing Heating Cooling Drains and Electric
Help Plumbing Heating Cooling Drains and Electric Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The company has a 2.3 star rating from 1 review and consumers are mostly dissatisfied; recent feedback cites a technician-created leak and subsequent disputes over a waiver and extra charges.
Key Takeaways for Future Customers
- Check Help Plumbing Heating Cooling Drains and Electric reviews and confirm waiver terms before work begins.
- Ask about potential extra charges, billing practices, and whether they honor fixes or refunds for technician damages.
Negative Feedback / Risk Areas
- Customer complaints about reliability, high price level, waiver-enforced fees, and unresolved post-service leaks.
Positive Feedback
Technicians appear professional and customer service responsiveness is valued despite service problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The company has a 2.3 star rating from 1 review and consumers are mostly dissatisfied; recent feedback cites a technician-created leak and subsequent disputes over a waiver and extra charges.
Key Takeaways for Future Customers
- Check Help Plumbing Heating Cooling Drains and Electric reviews and confirm waiver terms before work begins.
- Ask about potential extra charges, billing practices, and whether they honor fixes or refunds for technician damages.
Negative Feedback / Risk Areas
- Customer complaints about reliability, high price level, waiver-enforced fees, and unresolved post-service leaks.
Positive Feedback
Technicians appear professional and customer service responsiveness is valued despite service problems.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Golf Manor, Ohio
Hair clog to ceiling leak
The technician (Austin) removed hair from the drain. He saw water gathering around the pipe connections and mentioned it was from his trying to break passed a curve in the pipes working through the bathtub drain.
I asked him to seal the water at those openings because I didnt have a leak - the wooden floor behind the unsealed walk looked fresh. Somehow, the subject was changed.
The water drained better before he left, but returned to the clog-like problem some time after. The next morning I noticed a big ceiling leak downstairs and put towels down. I called HELP to seal the compromised pipes but Melissa said I signed a waiver and there would be a charge to come out for other than the clog.
I asked for fairness in the lack of professionalism that would have alleviated me from now having a bigger more costly problem. You can see pictures of the 2 pipes that now collect and leak water unlike before the tech came.
- Seem professional
- Look for services to charge more
Preferred solution: Fix the leak their tech started without further cost.
User's recommendation: I will try to use some flex seal to temporarily fix my new problem. BEWARE of waivers that can cost more expenses through carelessness. Secure a company that stands by its brand. Good luck and God bless.
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