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Help Medical Supplies

Help Medical Supplies

helpmedicalsupplies.com
What is your customer experience with Help Medical Supplies?

Help Medical Supplies Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Help Medical Supplies has a 2.5 star rating from 1 review and overall consumer sentiment is negative; reviewers value product variety but report poor service.

Positive Feedback

Customers note a full product line and low price level, making Help Medical Supplies reviews highlight product diversity as the main strength.

Negative Feedback / Risk Areas

  • Terrible return policy and refusal of refunds citing coronavirus concerns.
  • Rude customer service and unwillingness to address exchange or cancellation requests.
  • One strong Help Medical Supplies customer complaints example warns to stay away.

Key Takeaways for Future Customers

  • Expect wide product selection but review return and refund terms before ordering.
  • Be cautious dealing with customer service for exchanges or cancellations.

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Terry G Und

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Verified Reviewer

Poor, irresponsible service

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AI Highlights
  • - Tried to return a sealed CPAP mask for a refund to Help Medical Supplies.
  • - Refund refused due to Corona Virus concerns about handled packages.

I ordered a CPAP mask from Help Medical Supplies. I later found out that I had ordered the wrong mask.

I called Help Medical Supplies to initiate a return of a sealed, unopened product that I wanted to send back for a refund. They informed me that they were not accepting any return products because of the Corona Virus. I emphasized that the product was still sealed. They said that didn't matter because the package was touched by handlers i.e.

delivery personnel along the way. I then asked if they were concerned about their customers who received products that were handled by the same transportation and delivery personnel.

They said that wasn't their business. The lady I spoke to was nasty and rude with no caring at all about their customers.

Loss:
$83
Pros:
  • Full product line
Cons:
  • Terrible return policy

Preferred solution: Full refund

User's recommendation: Stay away from this Help Medical Supplies, they are bad news.

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