DON'T USE HELMAR

THEY SALE YOU PRODUCTS BUT YET DON'T HONOR THE WARRANTY. WE HAD A 5 YR WARRANTY AND WAS 4 YRS INTO IT WHEN THE BATTERY CHARGER BROKE. THEY RECOMMENDED HIRING AN ELECTRICIAN, WE HIRED 2, THEY RECOMMENDED PURCHASING A NEW CIRCUIT BOARD, WHICH WE DID. AFTER THE EXPENSE OF ALL THIS THE CHARGER STILL DOESN'T WORK. THEY KEPT SAYING THE BATTERY WAS BAD AND AFTER HAVING IT TESTED BY A BATTERY SPECIALIST AND THE TEST OF THE BATTERY CAME BACK GOOD. WE CALLED HELMAR TO SEE ABOUT THEM HONORING THEIR WARRANTY AND WE GOT NO WHERE. WE WERE SWITCHED AROUND SEVERAL TIMES, WE WERE LIED TO SEVERAL TIMES AND AFTER ALL THE AGGRAVATION WE FINALLY HAD TO JUST PURCHASE A NEW ONE. BEWARE DON'T BUY FROM THESE GUYS THEY FIND EVERY EXCUSE NOT TO HONOR THEIR WARRANTY AND YOUR LEFT WITH A BIG BILL
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ID
#837231 Review #837231 is a subjective opinion of poster.
Location
New York, New York
Reason of review
Warranty issue
Loss
$2400

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