Vibeke J

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Ask for a reimbursement because the event has been postponed and you arrive by plane from another country

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Hellotickets - Ask for a reimbursement because the event has been postponed and you...

We have booked very expensive tickets for a soccer game in Paris on the 29th of September. Just by chance, we discovered that the match has been moved.

We have not received any information from you about this. When we look at your site, we see that you continue to sell tickets. This is not legal. Since we are coming from Norway by plane, we will not be able to watch this game.

We kindly ask you to make an exception and reimburse our tickets.

We have not received the tickets yet, but we have paid for them. Best regards, Vibeke.

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Loss:
$600
Cons:
  • You do not get your money back

Preferred solution: Full refund

User's recommendation: Stay away from this firm!

BADAL K Xuh

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Verified Reviewer
| map-marker Accra, Greater Accra

ORDER ID 906819

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Dear Hello Tickets,

Greetings from Ghana!!!

We have a customer who bought tickets for the French Open Tennis from your website.

Ticket order ID - 906819.

But they still haven't received the proper tickets.

Please assist urgently, as people are very worried...

Thanks,

Badal Khurana

Phoenix Voyages Ghana

002335****5445

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1 comment
Guest

Hi Badal, After reviewing your case, it seems that your customer got his ticket on time and could enjoy the game. Do not hesitate to contact our customer support team at contact@***.com in the future. Kind Regards Hellotickets

Anonymous
map-marker Huizen, North Holland

Wedstrijd gecanceld, vliegen vandaag terug

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Ik krijg geeneens een antwoord, allemaalmaal een standaardantwoord, waar ik niets mij VaarDiG.. DhaaHHet is een overmacht waar ik niets aan wil doen Op het volgeinde Dagr naar tiener HuiS GnlG

Nu krijg ik een voucher waar ik niets mijJ kaN

Hoop dat jullie een andere zijn zij zijn Ploszvinden vindnl, mijn geld terugkrijgen

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Jaeli Six

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Verified Reviewer
| map-marker Reeuwijk, South Holland

I didn't get tickets but got refund of the payment for the tickets

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When i booked the tickets for the londen eye i got after i payed the message that i had to choose another time. While trying to do that i was trown of the website.

I tried to telephone Hello Tickets but they were not reacheble by phone. After that I send an email en after a few hours i got an answer.

Hello Tickets offered a refund of the paid amount. A few days later i got my money back.

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Maria sudabeh M

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tickets not received

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Hellotickets - Tickets not received
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Hellotickets - Tickets not received - Image 3
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I have not received my tickets and cannot make it to the event tonight nicks vs sacramento nba match on the 4-4-2024, very disappointing Sad

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Loss:
$500

Preferred solution: Full refund

User's recommendation: Not very reliable company, now just waiting to see if I get my refund back

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