Hello Magazine
Hello Magazine Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hello Magazine has 1.9 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful magazine, Enjoyment.
Cons: Horrible customer service, Poor customer communication.Recent recommendations regarding this business are as follows: "Don’t do it", "Do not expect good customer service", "Push to get a clear way of finding your account details.", "Don’t Magazine is not wrapped. Last week it was soaking from rain Couldn’t even read it It fell apart Not worth the hassle", "Don't get a subscription. If something goes wrong, no one can help.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hello Magazine has 1.9 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Beautiful magazine, Enjoyment.
Cons: Horrible customer service, Poor customer communication.Recent recommendations regarding this business are as follows: "Don’t do it", "Do not expect good customer service", "Push to get a clear way of finding your account details.", "Don’t Magazine is not wrapped. Last week it was soaking from rain Couldn’t even read it It fell apart Not worth the hassle", "Don't get a subscription. If something goes wrong, no one can help.".
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Placerville, California
Cancel my subscription.
Do not like automatic renewal of magazine. Want to cancel my subscription before automatically renewed.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Premium phone number
On January 3rd I phoned your company explaining I had only received one issue of Hello magazine since taking out subscription. I was told two had been sent (only received one) and my subscription was extended to cover missing issues.
My complaint is your telephone number is a premium number which is practically unheard of these days and Ive just received my phone bill with an extra £8.30.added to it + 69p. with your telephone number.
Im a pensioner and cannot afford this extra expense. When displaying your phone number there should be an indication that it is a premium number.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
South Bruce Peninsula, Ontario
Cancel Acct 12911**** and replace with Acct 17724****
Can not speak to a customer service rep. Went on line to access our account but had to register in order to do so.
In the process it gave us another account number. How do I update our original account?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
South Bruce Peninsula, Ontario
Cancel Acct 12911**** and replace with Acct 17724****
Can not speak with a rep. We have an account and I went on line to set up our account and it generated a new account number. How do I get into our original account to update our info.?
Bolton, Ontario
Trying to renew my subsription and my daughters as well and I got mine done, after some frustration but am unable to renew my Daughter's because it tells lme her e-mail is not correct..t
as above unable to renew my Daughter's subsciption due to incorrect e-mail, that is in fact correct,,an on-going problem for me..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
This company has not responded to my request nor have they renewed my subscription even though I sent the renewal long before my subscription expired. I have sent numerous letters with the previous c
I have sent numerous letters with the previous correspondence attached, but I just am sent another request to renew. Today , July 28th, I received a last chance notice with no response to my previous correspondence. This has been going on since May so I unless I receive some actual answers to my problem, I will not be renewing my subscription
- Enjoyment
- Poor customer communication
Preferred solution: Deliver product or service ordered
User's recommendation: Do not expect good customer service
New subscriber
Been subscriber for years however now seems to be a problemno one responds to my email inquiry..would greatly appreciate some good customer servicePlease call me @1-78*-***-****
Preferred solution: Right now have someone call me @1-780-278-7826
Calgary, Alberta
Change of address
I want someone to call me to change my address. 587-893-****.
I have not yet heard from Hello Magazine. This was a gift fir my Mom, Mary Hergenhein and she has moved and need to change her address.
Prince George, British Columbia
Renewal of my subscription seems to have gone missing
My account #11500****. I sent my renewal via regular mail when I was offered your first best rate for renewal about 2 months ago.
Since then I have received another urgent renewal notice which I answered and again sent it via regular mail. Today I again received an urgent renewal notice. What can be done about this as I wanted to take advantage of the early renewal rate with no tax. Today, July 28th, I received a "Final Notice" from Hello Magazine.
No reply to my previous correspondence again - just another notice - this time the "Last Chance" I have to subscribe to the magazine. I am very fed up that there has been no acknowledgement of my previous letters, just another probably computer generated notice!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Missed issues
I have emailed numerous times and no one will help me. I have not received three issues in a row now.
I am asking why? I love the magazine and don't want to cancel but it seems I have no choice. I am in the US so I need a phone #. None of your American #'s work.
I am not calling England as it would cost way too much money. Since I've only received three issues, how do I cancel and how will I receive refund. If I don't get answers soon, I am going to contact my credit card company and let them fight this battle. It is sad as your magazine is my guilty pleasure every week.
Your customer service is horrible, sad to say, based on the responses and/or lack of responses I have received thus far.
I hope someone can help me here. Thank you.
- Beautiful magazine
- Horrible customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Don't get a subscription. If something goes wrong, no one can help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Edmonton, Alberta
Change of credit card.
I need to change my credit card and my phone number and can't find my account in which to put a new card. I don't want to put my credit card number in an email.
Because of this, I ran over the time limit and had to get a new account after taking Hello for many years. Also wondering why I wasn't given the summer offer price of $121.37 offered elsewhere.
I have the two magazines to start my new account but they were delivered to the wrong address which I also need to check.
User's recommendation: Push to get a clear way of finding your account details.
Guelph, Ontario
Incorrect billing once again
I paid for a yearly subscription in Jan 2023
Billed again in July
Sick of this runaround.
Sent them proof of payment twice.
No one answers their phone
Terrible way to treat customers
User's recommendation: Don’t do it
Guelph, Ontario
Terrible customer service
Paid for. Yearly subscription Paid up until Dec 2023
Just got an email telling me my subscription needs renewed in July and they would be taking over $200 for renewal through my credit card
Customer service is absolutely deplorable
No phone calls are being answered.
After this I wont be renewing my subscription
User's recommendation: Don’t Magazine is not wrapped. Last week it was soaking from rain Couldn’t even read it It fell apart Not worth the hassle
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