Anonymous
map-marker Calgary, Alberta
#5150963 
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Change of address

I want someone to call me to change my address. 587-893-****. I have not yet heard from Hello Magazine. This was a gift fir my Mom, Mary Hergenhein and she has moved and need to change her address.
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Phyllis L Aja
#4941363 
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New subscriber

1.0
Been subscriber for years however now seems to be a problemno one responds to my email inquiry..would greatly appreciate some good customer servicePlease call me @1-78*-***-****
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Loss:
$60

Preferred solution: Right now have someone call me @1-780-278-7826

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Anonymous
map-marker Guelph, Ontario
#4891889 
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Incorrect billing once again

I paid for a yearly subscription in Jan 2023 Billed again in July Sick of this runaround. Sent them proof of payment twice. No one answers their phone Terrible way to treat customers
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User's recommendation: Don’t do it

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Maureen F Rjs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
#4871292 
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This company has not responded to my request nor have they renewed my subscription even though I sent the renewal long before my subscription expired. I have sent numerous letters with the previous c

1.0
I have sent numerous letters with the previous correspondence attached, but I just am sent another request to renew. Today , July 28th, I received a last chance notice with no response to my previous correspondence. This has been going on since May so I unless I receive some actual answers to my problem, I will not be renewing my subscription
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Pros:
  • Enjoyment
Cons:
  • Poor customer communication

Preferred solution: Deliver product or service ordered

User's recommendation: Do not expect good customer service

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Anonymous
map-marker Prince George, British Columbia
#4871246 
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Renewal of my subscription seems to have gone missing

1.0
My account #11500****. I sent my renewal via regular mail when I was offered your first best rate for renewal about 2 months ago. Since then I have received another urgent renewal notice which I answered and again sent it via regular mail. Today I again received an urgent renewal notice. What can be done about this as I wanted to take advantage of the early renewal rate with no tax. Today, July 28th, I received a "Final Notice" from Hello Magazine. No reply to my previous correspondence again - just another notice - this time the "Last Chance" I have to subscribe to the magazine. I am very fed up that there has been no acknowledgement of my previous letters, just another probably computer generated notice!
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Sheena B Rrh

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 Verified Reviewer | map-marker Edmonton, Alberta
#4759067 
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Change of credit card.

I need to change my credit card and my phone number and can't find my account in which to put a new card. I don't want to put my credit card number in an email. Because of this, I ran over the time limit and had to get a new account after taking Hello for many years. Also wondering why I wasn't given the summer offer price of $121.37 offered elsewhere. I have the two magazines to start my new account but they were delivered to the wrong address which I also need to check.
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User's recommendation: Push to get a clear way of finding your account details.

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Anonymous
map-marker Guelph, Ontario
#4698587 
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Terrible customer service

1.0
Paid for. Yearly subscription Paid up until Dec 2023 Just got an email telling me my subscription needs renewed in July and they would be taking over $200 for renewal through my credit card Customer service is absolutely deplorable No phone calls are being answered. After this I wont be renewing my subscription
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User's recommendation: Don’t Magazine is not wrapped. Last week it was soaking from rain Couldn’t even read it It fell apart Not worth the hassle

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Josie R Qum

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 Verified Reviewer | map-marker London, England
#4639027 
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Missed issues

2.1