Skip to content
Hello Cake

Hello Cake

hellocake.com
What is your customer experience with Hello Cake?

Hello Cake Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Hello Cake has a 2.5 star rating from 2 reviews; overall sentiment is mostly dissatisfied with reports of high prices and reliability concerns.

Key Takeaways for Future Customers

  • Read Hello Cake reviews before buying; customers report unwanted auto-ship charges and billing problems.
  • Expect email-only support and limited phone help for subscriptions and refunds.

Negative Feedback / Risk Areas

  • Recurring complaint: charge your credit card without successful cancellation and slow refunds.
  • Difficulty canceling orders, poor customer service response, wrong items and shipping delays.

Positive Feedback

Some customers note the product is good and an initial order was satisfactory.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
orders order credit card compensation reason week account responses ways card
Filter review
Sort by
Virginia D Fio
map-marker Rockford, Illinois

Cancel my subscription rx# 387568R....

Cancel my subscription rx# 387568R. Virginia Dahlin, don't automatically refill or send any more refills.

Cons:
  • Hard to cancel

Preferred solution: Take-off auto refills

User's recommendation: Don't auto fill

View full review
Tracy Q Uci

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have tried multiple times to cancel my order and stop charging my credit card and there is no way to contact anyone and I’m getting zero responses every time I sent an email!

I want to cancel my order! I have tried multiple ways to try to cancel this, and I'm getting no help whatsoever! I do not want my credit card charged anymore for any future orders.

Cons:
  • Charge your credit card and do not cancel your order

Preferred solution: Full refund

User's recommendation: I feel like this company is a scam. No one will communicate with me to cancel my order and they are still charging my credit card

View full review
Jazlin Gev

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Seeking compensation

AI Highlights
  • First order was great.
  • Second and third orders were wrong.
  • Three extra orders were pulled from my account in a week; I haven't received the right item.

first order great second order wrong thing third order wrong thing three additional orders within one week for what reason I don't know were pulled from my account and I still haven't received the right order or the last three looking for somebody to speak to for my compensation with would appreciate that

View full review
Jazlin Gev

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Build my account days later after billing it three times in a row only should have built it one time

Build my account repeatedly we shouldn't have build my account repeatedly and shouldn't have would like a refund

View full review
Tom B Osd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Meds have not been shipped

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Requested an early refill and paid $648.00 on 12/2/2024; funds deducted.
  • The order has been at the pharmacy for three days.

I requested an early refill and paid $648.00 on 12/2/2024. The money was taken out of my bank that day.

I would like to know when I can expect to have them shipped. It's been three days and it says it's at the pharmacy.

Will my order be shipped soon? Thank you.

View full review
Anonymous
map-marker Temple, Texas

Cancel my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Customer wants cancellation and to stop further charges.
  • They request a $29 refund to their account.

I have been asking for a cancelation on this and it just keeps going further and further down the line I do not won't yalls product I want my 29 dollar back in my account this was a mishap please return my money and do not go any further with this or taking any more money out of my account please.

View full review
Anonymous
map-marker Danville, California

I’ve tried to make a purchase without success

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • I completed the online application and provided bank card details.
  • I expected a quick reply to purchase, but customer service is unavailable.

I did the online application including bank card details and downloaded my drivers license picture thinking that I would hear back soon and make a purchase. Ive had only confusion since and have called the customer service number many times and its never answered. I hoped I could speak on the phone with someone and resolve this but to no avail.

User's recommendation: Good luck

View full review
Henry D Umn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issue with order - no support except via email, they say they don’t have phone support - that sucks !

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Issue with order - no support except via email. They say they don't have phone support - that's disappointing!

Pros:
  • Good product
Cons:
  • No phone support

Preferred solution: Response

User's recommendation: Don’t buy from companies with no phone support

View full review
Anonymous
map-marker Clinton, Connecticut

Ou put in wrong delivery address

I contacted hello cake and will deal wit them directly.{{Redacted}}

View full review
Rubyann Erg

Stop future charges do not send anything more

Cancel any on going charges and do not send anything more to me jandtball@***.com I do not need any more items from u and did not agree to on going charges

View full review
Anonymous
map-marker Knoxville, Tennessee

Product doesn't work

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No one would answer or call me back. So I'm stuck w a product that doesn't work n can't return to store

View full review
Anonymous
map-marker Weatherford, Texas

Product doesn't work

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I tried calling and getting a hold of this website and all I got was please leave a review

Well, it never worked so I would say zero stars

User's recommendation: Don’t buy

View full review

Companies Similar to Hello Cake

GLYDE Vegan Condoms reviews and complaints

GLYDE Vegan Condoms

0 Reviews
SKYN reviews and complaints

SKYN

0 Reviews
ONE Condoms reviews and complaints

ONE Condoms

0 Reviews
Lucky Bloke reviews and complaints

Lucky Bloke

0 Reviews

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article