Royce S Kei

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Verified Reviewer

Can't make call and can't get call

I can't get no phone calls and I can't make no phone calls and the screen is cracked I need a new phone
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Preferred solution: I want a new phone this one is cracked and I can't get no calls and can't make no calls

Kyrian D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My cell phone isn't working

The phone stop letting me make out calls and receive incoming calls. I can only send out text messages.
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Loss:
$1

Preferred solution: Deliver product or service ordered

Teresa B Ymo

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Verified Reviewer

Excuse me I need help, I don’t need to be asked too much questions

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Helium 10 - Excuse me I need help, I don’t need to be asked too much questions
Because I need help on the extension and no body answers my texts, it is so annoying after that Helium10 is charging me much money for the extension and for nothing
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Loss:
$178
Pros:
  • No value
Cons:
  • No worth it

Preferred solution: Full refund

User's recommendation: No worth it

Nicole B Zal

Can't log in

My password wont work and I can reset it as Ive tried more than 5 times to do this. I need to log in so that I can launch my product and Im two weeks delayed because I havent been able to log in
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Preferred solution: I want to be able to log on

Azya Rkg

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Verified Reviewer
| map-marker El Paso, Texas

I paid for a service that I can't access and nobody at Helium 10 can resolve the issue!

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I have been waiting for someone to resolve the issue for more than 5 hours and nobody seems to care!
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User's recommendation: Helium 10 employees don’t seem to care about their clients. Be careful about enrolling in one of their services.

Guy F Dgz

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Verified Reviewer

Support number is dead air. Reporting you to FTC & FCC

No answer on call to support, dead air. You need to go *** yourselves because now you answer to the Feds
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Preferred solution: How to use the device

Misha T Xyf

Not satisfied

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I need to get someone from the customer service and no possible to reach no one. Very unpolite to set me to the text message instead.
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Preferred solution: Customer service on the phone

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