Helium 10
Helium 10 Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Helium 10 has a 1.5 star rating from 3 customer reviews; consumers are mostly dissatisfied with billing practices, customer service, and perceived high price level.
Key Takeaways for Future Customers
- Check Helium 10 reviews before subscribing and confirm whether advertised free plans require payment information.
- Expect reported issues with login access and delayed or missing shipments when evaluating membership or subscriptions.
Negative Feedback / Risk Areas
- Frequent Helium 10 customer complaints about billing charges, lack of refunds, and unresponsive customer service.
- Reports of inaccessible paid services, missing devices/SIMs, and long support wait times.
Positive Feedback
No meaningful positives were reported by reviewers; customers described no value from the service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Helium 10 has a 1.5 star rating from 3 customer reviews; consumers are mostly dissatisfied with billing practices, customer service, and perceived high price level.
Key Takeaways for Future Customers
- Check Helium 10 reviews before subscribing and confirm whether advertised free plans require payment information.
- Expect reported issues with login access and delayed or missing shipments when evaluating membership or subscriptions.
Negative Feedback / Risk Areas
- Frequent Helium 10 customer complaints about billing charges, lack of refunds, and unresponsive customer service.
- Reports of inaccessible paid services, missing devices/SIMs, and long support wait times.
Positive Feedback
No meaningful positives were reported by reviewers; customers described no value from the service.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Providence, Rhode Island
I am trying to get the free one but why...
I am trying to get the free one but why is it still asking for payment? Is it free or not or are u asking for a dollar. I am interested in getting and using the app thanks
High Point, North Carolina
My bill
Get my phone back on with data and I paid the bill from my bank card and they still havent got my phone working
Santa Ana, California
Never received my device /Sim
I never received my device/SIM. It was mailed to me, and someone must have taken the device, or it was returned to sender.
Preferred solution: Deliver product or service ordered
Terrellpounds24@***.com
- -Wants free GB minutes and internet.
- -Uses TrackPhone and Safelink for calls.
- -Cannot ID with a driver's license and is nearly done with the application.
I want free gb minutes . I want to have free internet.
I like to work on the computer.I like to use trackphones to communicate.I like to to go to library.I like to use cell phones with safelink.I can't identify my ID with a driver license. I am almost through with the application process.
User's recommendation: Free service plan.
Indianapolis, Indiana
Trouble with phone
I never received a response about the trouble I am having. I would appreciate some assistance with the situation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't make call and can't get call
I can't get no phone calls and I can't make no phone calls and the screen is cracked I need a new phone
Preferred solution: I want a new phone this one is cracked and I can't get no calls and can't make no calls
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy cell phone isn't working
The phone stop letting me make out calls and receive incoming calls. I can only send out text messages.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExcuse me I need help, I don’t need to be asked too much questions
Because I need help on the extension and no body answers my texts, it is so annoying after that Helium10 is charging me much money for the extension and for nothing
- No value
- No worth it
Preferred solution: Full refund
User's recommendation: No worth it
Can't log in
My password wont work and I can reset it as Ive tried more than 5 times to do this. I need to log in so that I can launch my product and Im two weeks delayed because I havent been able to log in
Preferred solution: I want to be able to log on
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI paid for a service that I can't access and nobody at Helium 10 can resolve the issue!
I have been waiting for someone to resolve the issue for more than 5 hours and nobody seems to care!
User's recommendation: Helium 10 employees don’t seem to care about their clients. Be careful about enrolling in one of their services.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSupport number is dead air. Reporting you to FTC & FCC
No answer on call to support, dead air. You need to go *** yourselves because now you answer to the Feds
Preferred solution: How to use the device
Not satisfied
I need to get someone from the customer service and no possible to reach no one. Very unpolite to set me to the text message instead.
Preferred solution: Customer service on the phone
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