Heirloom Roses
Heirloom Roses Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Heirloom Roses has a 4.9 star rating from 3 reviews with mostly satisfied customers, praising product variety and low price but noting contact difficulties and some quality issues.
Key Takeaways for Future Customers
- Check Heirloom Roses reviews for product variety and low price before ordering and expect helpful website information and responsive customer service at times.
Negative Feedback / Risk Areas
- Multiple customers report plant deaths and poor condition on arrival and describe slow or missing responses when requesting refunds or replacements, creating Heirloom Roses customer complaints about customer service and refunds.
Positive Feedback
Representatives can be kind and patient, and reviewers value the gorgeous choices, diverse offerings, and low price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Heirloom Roses has a 4.9 star rating from 3 reviews with mostly satisfied customers, praising product variety and low price but noting contact difficulties and some quality issues.
Key Takeaways for Future Customers
- Check Heirloom Roses reviews for product variety and low price before ordering and expect helpful website information and responsive customer service at times.
Negative Feedback / Risk Areas
- Multiple customers report plant deaths and poor condition on arrival and describe slow or missing responses when requesting refunds or replacements, creating Heirloom Roses customer complaints about customer service and refunds.
Positive Feedback
Representatives can be kind and patient, and reviewers value the gorgeous choices, diverse offerings, and low price level.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Great Customer Service and Support
They responded quickly and the representative was very kind and patient. Even though I don't agree with their shipping policy, and stated that to the representative, she was still kind and professional as well as showed empathy.
Question about timing of planting
Sonia was super helpful. I ended up going with Parfuma Earth Angel.
The roses I bought last year ( shown) is Gabriel Oak. I also started a climber last year: Claire Austin. I thought it was supposed to be cream in color, but in maturity, it turns pink.
My favorite rose is Just Joey, but its been sold out. My last years attempt is very small, but true to form.
- Gorgeous choices
- Can be hard to contact
User's recommendation: Try emailing your question or put in your number for a callback.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRose died
I have ordered several roses from you and have never had one rose before this one ever died so this makes me think something about the rose was going on so after trying several different things with it and it just didnt seem to work I decided to get hold of you
User's recommendation: Good company
Saint Louis, Missouri
My rose died
My rose died
Could not believe how many times I tried to save it but nothing worked and it just started dying again and I finally gave up on it and decided to call the company and ask for a replacement
User's recommendation: Good company
Saint Louis, Missouri
My rose died
I used the liquid fertilizer you mentioned
I planted it as soon as it came in
I did the same thing with all my roses
User's recommendation: It’s a good company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCondition of recent delivery
The Cecil Bruner rose bush I ordered as a birthday gift looks deplorable.
Very disappointed in the quality.
Preferred solution: Full refund
Philadelphia, Pennsylvania
My rose died
The rose died my rose died and I have sent you pictures of it and I have sent you pictures of the things that you wanted and I have not heard from you so please refund my money or send me a new plant one of the two.
User's recommendation: Go to your company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo reason, please read
I wasn't angry at anything, couldn't find another address.I am NOT angry, I swear. Can someone please either write to me, or, call me back.727-439-****. I want to order roses, but, I think I have a credit
Thank you
Preferred solution: I thik I have a credit from last year delivery, can you please check and then I will order
User's recommendation: I love the roses
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