Anonymous
map-marker Melbourne, Victoria

Bad smell in bake beans can

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Cannot contact company both numbers supplied on google & their can of beans are not contactable, i have a health alert to let them know about as 2 cans from Woolworths have had a horrible fermented smell inside and are potentially a health risk
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Resolved
sharon m Cbs

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Verified Reviewer
| map-marker Mildura, Victoria County

Resolved: Mould in baked beans

Heinz Australia - Mould in baked beans
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Updated by user Apr 05, 2024

Company fixed the issue and I have been provided with apology. They are going too refund me for the 3 cans through my bank

Updated by user Mar 24, 2024

They dont give a ***

Original review Mar 21, 2024
I opened my can of baked beans mould in can i have pictures i purchased it at woolies centro mildura on saterday
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Preferred solution: A gift card

User's recommendation: Beware

Featured
Leanne F Jkb

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Verified Reviewer

No ravioli in can of ravioli !!

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Heinz Australia - No ravioli in can of ravioli !!
Firstly, trying to find a consumer contact number in Australia proved impossible. Secondly, they have not responded through this channel and that's very disappointing. Overall, an incredible let down.
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Loss:
$5

Preferred solution: Replacement.

User's recommendation: Consumer customer service unreachable in Australia.

Linda M Qrd

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Verified Reviewer
| map-marker Pattaya, Chon Buri Province

Heinz Original Mayonaisse spoiled in squeeze bottles

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Heinz Australia - Heinz Original Mayonaisse spoiled in squeeze bottles
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I have purchased 9 squeeze bottles of Heinz Original Mayonnaise, 295 ml, at Coles Dee Why and have found therm to be curdled and sour. The white mayonaisse has separated in the bottle with a layer of clear liquid. When opoened its comes out curdled and tastes like sour cream. All dated ' Use by July 2024' Purchase price AU$ 5.50 each. I have kept all the bottles both opened and unopened. Nine in total, with photographs. I would like these replaced please. How do I proceed ?
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Loss:
$49
Pros:
  • High quality products that taste better than the competitors
Cons:
  • Usually more expenisve

Preferred solution: Full refund

User's recommendation: Check the bottles. If there is a clear liquid on top of the mayonaisse then they are probably not consumable

Ben M Fyh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Heinz Big and chunky

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Heinz Australia - Heinz Big and chunky
Heinz Australia - Heinz Big and chunky - Image 2
It's pretty simple I bought a can of Hines Big and Chunky pepper steak " Full on flavour " My question is pretty simple where the fxxk is the steak ??? It is advertised as a full-on Flavor and has staken it well I ate the whole can and there wasn't a pieces of steak to be found. So I had to fry up some lamb and throw it in there ,and that was the same with the second can and third can. More like Heinz Chunky Full of ***
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Loss:
$15
Pros:
  • Easily bought
Cons:
  • Full of fake advertising promises

Preferred solution: Put some fxxxing steak in your product.

User's recommendation: Don't but this crap

Resolved
Colleen P Ouy

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Verified Reviewer
| map-marker Maroubra, New South Wales

Resolved: Change to CHICKEN SOUP

I have EATEN YOUR COUNTRY CHICKEN SOUP FOR YEARS & LOVED IT but the tins I bought in March 2024 taste watered down. I EAT YOUR SOUP 3 TIMES A WEEK FOR DINNER. WE LIVE IN THE SUNSHINE COAST QUEENSLAND AUSTRALIA PLEASE DON'T CHANGE YOUR SOUP QUALITY AS IT COSTS DOUBLE THE PRICE ANYWAY!!!
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Denise T Ubz

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Verified Reviewer
| map-marker Sydney, New South Wales

Not happy with product

Updated by user Mar 30, 2024

Problem was dealt with

Original review Mar 27, 2024
We bought a can of spaghetti and meatballs recently and were very disappointed in the product. There was a lot of sauce, not much spaghetti and the meatballs (which we couldnt eat) were disgusting. This used to be a very tasty meal once but we will definitely not be buying this product again. Very disappointed in this product. Regards, Denise Thompson
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User's recommendation: Do not buy this product, it’s disgusting

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