
Heinz Australia
Heinz Australia Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Heinz Australia has 3.3 star rating based on 6 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Easily bought, High quality products that taste better than the competitors.
Cons: Full of fake advertising promises, Usually more expenisve.Recent recommendations regarding this business are as follows: "be aware as I found more plastic today by sifting the 2 cups", "Do not buy this product, it’s disgusting", "Beware", "Consumer customer service unreachable in Australia.", "Check the bottles. If there is a clear liquid on top of the mayonaisse then they are probably not consumable".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Heinz Australia has 3.3 star rating based on 6 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Easily bought, High quality products that taste better than the competitors.
Cons: Full of fake advertising promises, Usually more expenisve.Recent recommendations regarding this business are as follows: "be aware as I found more plastic today by sifting the 2 cups", "Do not buy this product, it’s disgusting", "Beware", "Consumer customer service unreachable in Australia.", "Check the bottles. If there is a clear liquid on top of the mayonaisse then they are probably not consumable".
Media from reviews






















This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Heinz pumpkin soup
Very satisfied with prompt reply and asked for all the information I could supply with photos,bar code,batch number etc in order for their customer service to find out why this occurred.
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Verified Reviewer |Resolved: Small plastic materials in soup
Company fixed the issue and I have been provided with apology. Heinz gave a full refund when I first lodged a feedback.
Subsquently I tried the product again ( as I had bought 2) and more like plastic materials. So I once again contatced Heinz by email and to cut the long story short, they did a test on the sample I sent and it was confirmed to be a corn husk.So I was glad as I love this Old Fashioned Chicken Soup.
Further to my first complaint last month, today again I found more plastic in Heinz Soup of the Day Old Fashioned Chicken. It is hard to know as the small plastic is white and soft which makes it difficult for some consumers to detect it.
When we found the plastic we decided not to drink it and to throw it away. That was when I decided to sift to see if any more plastic and was shocked to find a lot!
User's recommendation: be aware as I found more plastic today by sifting the 2 cups
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Mould in baked beans
Company fixed the issue and I have been provided with apology. They are going too refund me for the 3 cans through my bank
They dont give a ***
I opened my can of baked beans mould in can i have pictures i purchased it at woolies centro mildura on saterday
Preferred solution: A gift card
User's recommendation: Beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo ravioli in can of ravioli !!
Firstly, trying to find a consumer contact number in Australia proved impossible. Secondly, they have not responded through this channel and that's very disappointing. Overall, an incredible let down.
Preferred solution: Replacement.
User's recommendation: Consumer customer service unreachable in Australia.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Heinz Original Mayonaisse spoiled in squeeze bottles
I have purchased 9 squeeze bottles of Heinz Original Mayonnaise, 295 ml, at Coles Dee Why and have found therm to be curdled and sour. The white mayonaisse has separated in the bottle with a layer of clear liquid.
When opoened its comes out curdled and tastes like sour cream. All dated ' Use by July 2024' Purchase price AU$ 5.50 each.
I have kept all the bottles both opened and unopened.
Nine in total, with photographs.
I would like these replaced please. How do I proceed ?
- High quality products that taste better than the competitors
- Usually more expenisve
Preferred solution: Full refund
User's recommendation: Check the bottles. If there is a clear liquid on top of the mayonaisse then they are probably not consumable

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHeinz Big and chunky
It's pretty simple I bought a can of Hines Big and Chunky pepper steak
" Full on flavour "
My question is pretty simple where the fxxk is the steak ???
It is advertised as a full-on Flavor and has staken it well I ate the whole can and there wasn't a pieces of steak to be found.
So I had to fry up some lamb and throw it in there ,and that was the same with the second can and third can. More like Heinz Chunky Full of ***
- Easily bought
- Full of fake advertising promises
Preferred solution: Put some fxxxing steak in your product.
User's recommendation: Don't but this crap
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Verified Reviewer |Prompt customer service
I informed Heiz that I was not satisfied with one of their products and requested a voucher to cover the cost of what ended up in the trash. They don't supply vouchers, but were happy to do a bank deposit.
Customer service member was very helpful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Bad Soup Experience
I purchased one of Heinz chunky soup product to find thick blue piece of plastic in it. Contacted Heinz about it and was asked to send through proof of plastic, photo of barcode and production stamp under can.
Once this was all sent off.
they told me they could refund me the purchase. Waiting to here back on what sort of compensation does the company have on consumers consuming plastic in their products.
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Verified ReviewerWatery Spaghetti
HI in the last 6-12 Months I have noticed your Heinz and Wattie's Spaghetti is very watery. It is very disappointing as this used to be our favorite spaghetti. We have now stopped buying it as it just looks like water with a few strands of Spaghetti coming out of the tin and it is most unappealing even my Grandchildren wont eat it any more.
I had to throw the cans that i had in the bin because of this problem and have now gone to another brand.
so disappointed because this was my childhood favorites.I am guessing i will not be the only once loyal fan to jump ship to another brand.
Cheers for nothing
Janelle McGrath
Preferred solution: Change their Spaghetti formula back to what it used to be not water
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Change to CHICKEN SOUP
I have EATEN YOUR COUNTRY CHICKEN SOUP FOR YEARS & LOVED IT but the tins I bought in March 2024 taste watered down.
I EAT YOUR SOUP 3 TIMES A WEEK FOR DINNER.
WE LIVE IN THE SUNSHINE COAST QUEENSLAND AUSTRALIA
PLEASE DON'T CHANGE YOUR SOUP QUALITY AS IT COSTS DOUBLE THE PRICE ANYWAY!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Not happy with product
Problem was dealt with
We bought a can of spaghetti and meatballs recently and were very disappointed in the product. There was a lot of sauce, not much spaghetti and the meatballs (which we couldnt eat) were disgusting.
This used to be a very tasty meal once but we will definitely not be buying this product again. Very disappointed in this product.
Regards,
Denise Thompson
User's recommendation: Do not buy this product, it’s disgusting
Bad smell in bake beans can
Cannot contact company both numbers supplied on google & their can of beans are not contactable, i have a health alert to let them know about as 2 cans from Woolworths have had a horrible fermented smell inside and are potentially a health risk
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