Heil Hvac Reviews
Heil Hvac Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Heil Hvac has a 1.0 star rating from 1 customer review. Consumers are mostly dissatisfied, noting poor customer service, a locked compressor needing repair, and a high price level.
Key Takeaways for Future Customers
- Read Heil Hvac reviews before hiring and confirm warranty and repair timelines.
- Verify scheduling and ask about typical response time for service calls.
- Inspect equipment promptly and request a written estimate.
Negative Feedback / Risk Areas
- Multiple customer complaints about customer service and access to live reps due to a robotic call system.
- Delayed repair or replacement for a locked compressor.
- Price level reported as high.
Positive Feedback
Reviews do not list positive experiences.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Heil Hvac has a 1.0 star rating from 1 customer review. Consumers are mostly dissatisfied, noting poor customer service, a locked compressor needing repair, and a high price level.
Key Takeaways for Future Customers
- Read Heil Hvac reviews before hiring and confirm warranty and repair timelines.
- Verify scheduling and ask about typical response time for service calls.
- Inspect equipment promptly and request a written estimate.
Negative Feedback / Risk Areas
- Multiple customer complaints about customer service and access to live reps due to a robotic call system.
- Delayed repair or replacement for a locked compressor.
- Price level reported as high.
Positive Feedback
Reviews do not list positive experiences.
Syracuse, New York
Check the equipment is not working correctly
The AC is not running right, i need somebody to come and check the equipment this is the first time working with *** HVAC
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Verified ReviewerCould not get through.
- - I was routed to robotic system; couldn't speak to rep twice.
- - Four-ton unit, month and a half old; compressor locked five days ago and unrepaired.
I was transferred to a robotic call system that never allowed me to speak to a rep. This happened twice.
I have a month and a half old four ton unit that the compressor locked up on 5 days ago, still no repair or replacement. This kind of (lack of) customer service is what gives a bad product an even worse name.
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