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Hedley and Bennett

Hedley and Bennett

www.hedleyandbennett.com
What is your customer experience with Hedley and Bennett?

Hedley and Bennett Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Hedley and Bennett has a 3.3 star rating from 4 reviews with mixed sentiment; 33% would recommend the brand and ratings show a split between positive and unfavorable experiences.

Key Takeaways for Future Customers

  • Check Hedley and Bennett reviews for product quality and monogram options before ordering.
  • Expect medium price level and consider exchange and refund policies when purchasing.

Negative Feedback / Risk Areas

  • Frequent Hedley and Bennett customer complaints about non-responsive customer service and unreachable phone support.
  • Reports of missing monogramming and wrong or incomplete orders, and questions about returns or refunds.

Positive Feedback

Some customers received the desired gift item and one report noted efficient chat resolution and willingness to reorder.

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Show reviews that mention
order apron number phone monogram orange question phone number nonexistent customer customer service
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Resolved
Julie D Qen

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Georgetown, Texas

Resolved: Non-existent customer Service.

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Updated by user Jan 06, 2026

Company fixed the issue and I have been provided with product replacement. They reshipped. Aaaaa.

Original review Dec 22, 2025

Non-existent customer service. Ordered 11/30.

Received an email with a tracking number that doesn't exist. Sent an email to the company since their website says this is the only way to reach them. Sent a week ago and no response. Found a telephone number today, but it says not accepting calls at this time.

This is beginning to sound like a scam company at this point, even though I am pretty sure they are legit. If they are still in business next year, I will be surprised.

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Loss:
$125
Cons:
  • Do not communicate with customers

Preferred solution: Deliver product or service ordered

User's recommendation: Dont order from this company!

Serina Ows

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Not sure my order was complete. Did not ask for mailing address

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My question was addressed & found the info & satisfied with chat. Thanks for resolving my question. First time ordered from company & would order from them again.

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Pros:
  • Had the gift i was looking for

User's recommendation: Worked well

Betsy W Vdt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Plano, Texas

Monogram midsinh

Updated by user Dec 08, 2025

No answer/solution to my problem

Original review Dec 05, 2025

I ordered an apron and paid for monogramming. It came not monogrammed. It was supposed to be done in orange thread.

View full review
Loss:
$10

Preferred solution: The apron replaced w the orange monogram of GRAN

User's recommendation: I want it monogrammed

Pamela W Qyw
map-marker Whiting, New Jersey

Apron question

Updated by user Dec 18, 2025

Hard to reach customer service

Original review Dec 17, 2025

Not reachable by phone number. I wanted to order two aprons for Christmas gifts. My question is: are the essential aprons full length to the knee and beyond?

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Preferred solution: I would like to order the essential aprons. Are they full length aprons to the knee and below?

Anonymous
map-marker Plano, Texas

Apron not monogrammed

I requested GRAN in orange be monogrammed on my apron. It arrived today.

Apron beautiful, but no monogram in.

Order no 3855****. Thxs

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Afia Zqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wondering about an order I placed

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Your phone number is not working and havent heard back from you re an order. I placed order for a lovevery apron ( paint print) and have not heard back from you. Was there a snag?

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Tyna Bzp

Received wrong item

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I need to do a return I saw returns are free. How do I receive a label, and where do I mail it UPS

do you send me a QR code to scan?

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