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I shop almost daily at the HEB on Indian Trails, Harker Heights. Great store, always has what we need. My only issue is there are not enough small shopping carts. I was told the store started out with 25 small carts and now has fewer that 15. I would like to see more small shopping carts at this location. We are a family of two and the large shopping carts are just to big for our shopping needs. The small carts fix our shopping requirements to a...
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Anonymous

Anonymous I would think that this is a decision that HEB Corporate Headquarters makes.
Store Management can tell Corporate Headquarters, but it is up to them to make that decision.

5.0
Heb
I liked
  • No bad experiences
#1004790
Robbed Mistreated Racially profiled PISSED OFF AIN'T THE WORD, I WENT TO H.E.B. PLUS ON SARATOGA IN CC. TX YESTERDAY TO DO MY SHOPPING AN MOST OF US GET FOODSTAMPS SO WAT I AM A STUDENT, I GET TO THE REGISTER WITH MY THINGS AND GET A TOTAL OF 222.99 I handed the young lady my card SHE scans it Then I said throw this one item on there she said to put it all together I said YES, SHE SAID OK THEN SHE SAYS WHAT IS IT SAYING I SAID IT SAYS TO PLEASE...
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Anonymous

Anonymous Go get your money back from whatever school your attending, they obviously have failed to teach you spelling and grammar.

Anonymous

Anonymous Good grief, OP, why must you shout in all caps?

2.6
Heb
I liked
  • Threw a chesse cake inn
HEB sold an expired yogurt product and unfortunately i bought it trusting HeB freshness and didn't check the date. I went to return that product and the people were extremely rude. I didn't have receipt at that moment and they weren't even sorry for selling expired product. I felt extremely humiliated by HEB staff. I have to bear this. Who so ever is reading must take action against this horrifying experience of mine at HEB. I'm sure I'm never...
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offconsumerpissed

offconsumerpissed LOL!!!!
I hope many of these posts on here are meant as jokes. If someone made a serious post like the one you made, I would lose all faith in humanity.

2.5
Heb
#983091

Steak Review

#993897
4.0
Extremely disappointed with the Prime One Sirloin steaks that He had on sale the week off 1/11/17. Bought three of these and foolishly froze two of them before trying them. The one I did grill was as tough as the worst select grade Sirloin I have ever eaten. How is it possible for HEB to sell such inferior meat using a Prime label? PLEASE EXPLAIN!!!
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Short Review for January 07, 2017, Other

#987337
Well i lived in San Antonio Tx for most my adult years an love H.E.B.but recently moved to Dallas Tx an hate that i cant find one up here really wish yall would bring one to this area it would make alot of money cause its cheaper than most the stores here an great products..so please consider..thank you..Erica an JoeAlcorta
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Heb Manager Review

#981631
4.2
I overheard a managers conversation with a employee. She accused him of not working. Told him she was going to schedule him early if he couldn't get his work done on time. This was a very upsetting conversation. Especially loud so everyone could hear. Her name was Tasha. I did not get his name
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Short Review for November 15, 2016

#955525
4.3
Heb as a store is the best. I have had good service and good personal but the digital coupons dont work. I have tried for months and it has been disappointing. Have not been able to get them.
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It is very difficult for older people at least when they are shopping and have urgent needs to urinate. I talked to the police officer on guard there and he said that the HEB staff cared not to repair the restrooms or at least provide portable potty. That is a health issue. Where do the employees go to the restroom? Or do do they care only for the workers of HEB and provide restrooms for them separately? That shows how much they care to provide...
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Anonymous

Anonymous Who cares about you? People are so freaking self entitled it's rediculous.

I didn't like
  • No rest rooms
#969025
HEB Management does not honor price on shelf. It is a question of principle and not cost saving of a few cents. Bad Management. HEB Management does not honor price on shelf. It is a question of principle and not cost saving of a few cents. Bad Management. HEB Management does not honor price on shelf. It is a question of principle and not cost saving of a few cents. Bad Management. HEB Management does not honor price on shelf. It is a question of...
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Anonymous

Anonymous Then complain to their Corporate Headquarters.

1.0
Heb
I didn't like
  • Management service
#959728
Got crab at the Portland Heb friend to eat it and had that pneumonia taste on a few of the claws ( which means decay)so I threw it away only 1 lb so no worries until 2 am when I woke up so sick with gut wrenching cramps and diarrhea! Omg I called the next day just to give the mod a heads up after she wanted a run down of what I ate for 2 days and how I prepaired the crab well it takes between 2-8 hrs for food poisoning normally and crab is...
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Product
#950417
Amen. I have noticed that also. And I have complained to HEB. IT was like someone was following me around the store getting rid of the things I bought that were not their brand. I heard a comment made that pretty well sums it up.. "HEB is cannibalizing the grocery market". I have told them I WANT CHOICES but if they ignore that I will go elsewhere. As a matter of fact, let me direct you to Natural Grocers. You won't have a problem there and you...
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#942408
Really?? Is this issue being unnoticed or is it tying to be swept under the rug?? Recently I purchased a container of Cranberry Turkey Salad ..as I was eating it..I *** down on a foriegn object in my mouth..I removed it to find it was not anything that should be in a salad...If I am not contacted to resolve this issue within 24 hrs I will seek legal advise... I have shopped locally at the HEB since 1982 and this is my first complaint..I sent an...
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Anonymous

Anonymous since 1982 and now you want to complain over one issue. HEB is the best. Shut up you baby back b****

Product
#940934
My local HEB every time i buy fruit it has a day or 2 shelf life other than bananas. This past Sunday I went grocery shopping purchased some steak meat. Tuesday night prepped for dinner as usual and cane time for the meat. Well it was nice and pretty on top when I started to peel back the meat under was not brown but grey!!!!!! I was so upset its 7 pm and I am ready to start my dinner and the meat is gross. I could not feed that to my family. I...
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Anonymous

Morgen Keep away from rotisserie. I bought a chicken 4 months ago, nice and crisp on the outside, meat was pink and obviously seriously undercooked...Serious health hazard. Got sick ...

LadyScot

LadyScot How are you storing your fruit? And do you know why meat is red in the grocery store? Because it is infused with animal blood that is why. It looks like the 'make up' came off...

2.1
Product
I liked
  • I did not like
#939362

Contact Heb

Headquarters Address:
Heb
P.O. Box 839999
San Antonio, TX 78283‑3999
Phone:
(210) 938-8357
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Had the worse experience ever today at heb customer service in the Guadalupe heb location in laredo tx, the employee was super rude really looked like she did not wanted to work at all i was just trying to send money with the western union services, once i was almost done verifying the information my sister saw an error on the amount being sent so my sister counted my money thats when i was told by the employee that she had to cancel the...
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#938708