Petro Home Services
by PissedConsumer1617353 #16173531.0
I am new to oil heat and thought the monthly budget plan made the most sense. For the past two years I have been continually confused by paying monthly and then still having a ridiculously high bill at the end of the cycle.
I was given three explanations by three customer service reps. All insisted it was my fault for not paying enough money despite the company setting the budget. The bill this year was much higher then last year despite this being a milder winter.
Even the bill is confusing with owing money and yet having a credit. Not for me and I would not recommend.
by AgileLobster320 #15486051.0
A Licensed and Insured Company Means Nothing Downey Fuel in Cold Spring, NY 10516, has done an unthinkable act for any oil business. They delivered #2 Fuel oil and pumped it into my Kerosine Tank and blew up my furnace, left us without heat for two months during the colde...
Petro Home Services - Don’t trust them
Petro Home Services
by PissedConsumer1602859 #16028591.5
Be careful with this bunch they can be incredibly expensive with services & are always high on oil prices. For example the blower motor went on furnace which gets a work out with AC they wanted $600 to replace it , the new motor costs $75.00 are parts store takes about an hour to change sounds extremely high
by OddPointer172 #1540265
I was a customer for 15 years and only had a problem in the past 2 years. In just the past few years Petro has been buying many small oil companies on Long Island trying to become a monopoly and their attitude shows it. I was extremely over billed for 2 years while...
Hoffman Energy - Sneaky ripoffs
by PissedConsumer1594718 #15947181.0
They lead you to believe that u r still under contract and on a budget and then they sock it to u with price. They remind me of the cell phone companies with the untruths. And i was a customer for 3 years they sucked us in and then socked it to us!!!!!!
Slomins - Horrible service
by PissedConsumer1519619 #15196191.0
Got charged a service fee of almost $200 for them to come out and drop 5 gallons of oil with out priming the system. We were never told for them to come out we would be charged anything until after they started the oil drop.
So at point we were still without heat. We waited 5 days to completely get filled (ridiculous) and then dropped because they claimed we got oil elsewhere; which we did not.
by PissedConsumer1558560 #15585602.1
Required to sign up for automatic oil delivery in order to purchase their Annual maintenance contract (over $400/year). Offered three oil price plans. Went with the variable price plan which claims the price fluctuates with market conditions. Prices were generally in lin...
Slomins - Terrible customer service
by PissedConsumer1517844 #15178441.0
Extremely rude and nasty everytime I have called. They don't care about their customers at all.
I had an emergency where my heat wouldn't turn off and they said it isn't an emergency. Ofcourse not to them because ill be burning way more oil than normal and i had a delivery contract with them. It was 80 degrees in my house and going up, and i had to regulate the temperature for 4 days by turning off the emergency boiler shut off.
What a pain because it was in the 20s at night and 50s and 60s during the day... I would switch to burning books before i ever buy another gallon of oil from slomins.