Anonymous
map-marker Montgomery, Alabama

Poor customer service

Tried to call their customer service number! They don't answer your call with a live person!!!

You have to leave them a message to call you back!!

Also missing part from box.

Will see if they will replace. Vendor does not except returns.[closeout place]!Be wary!

View full review
richard R Wow
map-marker Toronto, Ontario

PRODUCTS I BOUGHT ARE DEFECTIVE AND DEALERS DISSATIFIED

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I HAVE 3 PRODUCTS WITH YOUR COMPANY BOUGHT12 OF THEM AND NOW DEALERS SAY THEY DO NOT HAVE ANY.. I HAVE 3 DEFECTIVE ONES AND NO REPLACEMENTS ANYWHERE. WHAT IS GOING ON MY PHONE IS 416-998-**** *** I NEED THESE LIGHTS FOR SECURITY

View full review
Loss:
$300

Preferred solution: REPLACEMENT OF MY THREE DUSK TO DAWN SINGLE LIGHTS. OR DOUBLE IF NECESSARY

allen w Lpv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor customer service and cheap products

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Nov 27, 2020

as usual no contact from heath zenith.

Original review Oct 26, 2020

i was looking for outside lights for my house online. i noticed lights from heath zenith were a few dollars more expensive but came with the halogen bulbs.

i ordered 6. thinking i was saving $ with bulbs included. WRONG. the bulbs burned out within 2 hours.

i called customer no-service and complained. their response was 'we do not warranty the bulbs'. i said the bulbs were part of the product packaging. they said no.

so do not buy heath zenith lights.

period. buy someone else's cheaper lights and buy your bulbs separate.

View full review
Loss:
$9
Cons:
  • Poor quality products

Preferred solution: Let the company propose a solution

User's recommendation: do not buy heath zenith lights

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article