Anonymous
map-marker Patchogue, New York

Run!!!!! Let the lying begin......

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

It doesn' t matter what happened , heatherwood is always right and they will rudely let you know.

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Reason of review:
Poor customer service
Anonymous
map-marker Patchogue, New York

Heatherwood Properties Property Management Review

Dear.heatherwood ..i have not been happy the five month ive been here.the first two months were fine..then you ripped uped the floor..then there were millions of flys in my apartment for months..its un aceptable!...i will report you to the boarde of health within 2 days..of this email...thank you..shaun

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Reason of review:
Bad quality
Rachel H Fqk
map-marker Moneta, Virginia

Refused to fix repairs and assalted tenant.

When moving into Heatherwood there were some genteral issues; could barely open patio door, toilet running, leaky fridge, loose railing on the deck. The major problem was the FILTHY carpets.

After reporting these isssues to management, they repaired the toilet and replaced the fridge. All of the other repairs were being checked off as completed, but never were. The carpets were shampood again.

Ten months later we were still complaining about having to wear our shoes indoors to keep our feet clean, and other simple repair reports hadn't been solved. We filed a report with the Better Business Bureau, reporting their poor ability to maintain their property. Once management learned of this complaint they informed us that because of that they would not repair anything we had reported.

We received a letter the same week saying that since we seemed "unhappy" living there, that they refused to renew our lease. After going to speak with management, we informed them that we would not recommend anyone moving in without checking things over thoroughly. The manager physically assaulted my husband. We had to call authorities, and being in fear for our safety, move out the next week.

Heatherwood Properties does not provide proper customer service, maintain their property appropriately, or handle customer complaints in a mature, professional manor.

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Real Estate Expert Talks

What Do Property Management Companies Do @ Interview with Property Management Expert

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Nov 27, 2020

Colby Hager, a a real estate investor and home remodeling expert, talks about property management companies, what they are, and how to choose the right property management company.

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Colby Hager
Colby Hager

Colby Hager is an experienced real estate investor with Capstone Homebuyers. He has years of experience in renovating houses, home remodeling, and property management.

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