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Heat Transfer Products

Heat Transfer Products

www.htproducts.com
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Anonymous

Munchkin Boiler

AI Highlights
  • Valve failures: one after 3 years, another soon after.
  • Exchanger cracked after 6 years; warranty covers exchanger but not display or labor.

Munchkin Boilers suck. Had one installed 6 years ago.

3 years later a valve went bad. Of course we had out of state company at the time. Two weeks later another valve went bad. 6 years later the heater exchanger cracked.

It was under a 12 yr warranty. So that was covered. But not the digital display that it ruined or the labor. Three weeks later no heat or hot water again.

No display again or error code. I am guessing the control panel now for over $1000.00. Most likely ruined by the cracked heat exchanger. An unreliable piece of ***.

We replaced an old GloCore that was a money pit thinking a new Munchkin would last. The are just as bad.

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Anonymous
map-marker Dallas, Texas

Don't buy Heat Transfer products!!-

AI Highlights
  • Paid $8,000 for Contender Munchkin wall furnace; board failed after 3 years.
  • Warranty is 1 year; no response to letters, calls or emails.

Very simple- I paid 8,000.00for an Heat Transfer Product Contender Munchkin wall furnace and only 3 years later i'm dishing out 800.00 because the computer board failed. They only warranty their product for 1 year.

For that kind of money they should honor it for 5 years!. Next time I'll buy a cheap chinese alternative and it will be the same exact quality as this "made in US" piece of ***.

The sad part is they won't respond to letters, calls or emails.

bad customer service equates to bad product. Buy something else.

You'll be glad you avoided this.

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