Manufacturer: Heartland Rvs Category: Repair Clear all filters (4 of 4 reviews match)
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I took my new trailer in for LED recall work....and now, 4 months later, I have new LED's which look like they are unfinished and missing acrylic caps like the old version.Heartland and the dealer are basically telling me to *** off. "The powers that be chose to go with this vendor and there's nothing we can do about it". WTF? Drop $25k for a trailer that looks unfinished and ridiculous. What a joke.....NEVER go with this MFG. They choose which...
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Anonymous

Anonymous I'm taking my Rv in to the dealer this weekend for my warranty work on my LED lights on the frontcap. My lights caught on fire while camping on Thanksgiving. It has taken th...

1.0
I didn't like
  • All the problems
#986650
Dallas Tx, December 18 2016, went outside this morning to find water running from ice maker hose. It is mounted on the slide out and hose is uninsulated. 16 degree weather caused ice maker hose to freeze and burst drain value*. I guess when temp gets below 10 degrees water will quit flowing(NOT). Only way to get ice maker to stop flooding grounds is to cutoff water to RV. we live in our RV year round; so the 9 to 12 weeks of staying in a hotel...
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Have had problems with LED lights that were on safety recall took Heartland a month to send replacements to dealer had water leak in outdoor kitchen took Heartland a month to send new seal plus the door was misaligned from factory we have a non working furnace been at dealers location for a month and they say that they are still waiting for parts from Heartland.All these repairs are being done under warranty on a 2016 Mallard M32BH purchased in...
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1.0
I liked
  • Good looking unit was exactly what we were looking for
I didn't like
  • Customer service is poor long delays in approval and parts
#975086
Not happy with the warrenty service i bought a brand new trail runner sle here in nh and a week later the led lights in the awning stopped working and i have now been waiting 8 weeks for them to come in and now they saposivly shipped the wrong one so ive gone a whole caming season with no lights pretty bad when you pay a good amount of money on a camper and they cant replace a set of lights that cost only 48$.
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2.0
I liked
  • Design
I didn't like
  • Warranty services
#893383